The dispatcher will coordinate schedules, optimize routes for mobile groomers, and manage customer inquiries. They are responsible for maintaining accurate records and resolving any scheduling or service conflicts.
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Paid time off
Be the operational backbone of a fast-growing mobile pet grooming business, coordinating schedules, optimizing routes, and delivering a seamless, cage-free, one-on-one experience for pets and their owners. This role is perfect for someone who loves organization, problem-solving, and keeping everything running smoothly.
We Offer
Base pay plus commission paid out biweekly
Weekly performance bonus
Health, dental, and vision Insurance
Paid time off (including your pet's birthday)
Paid ongoing training, Bark & Mane training, and mentorship opportunities
Employee recognition through company events, swag, and additional incentives!
Fuel cost covered
Tools/supplies provided
Responsibilities
Customer Service: Handle incoming calls, comfortable plus selling, schedule appointments, and address customer inquiries regarding mobile grooming services.
Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
Conflict Resolution: Resolve scheduling conflicts, address customer concerns, and manage potential issues with groomers.
Requirements
Previous paid dispatcher or scheduler experience.
Exceptional communication and interpersonal skills.
Strong organizational and time-management abilities to handle schedules.
Customer service orientation with the ability to resolve inquiries and problems promptly.
Bark & Mane - Overview
Our custom-designed mobile pet grooming vans come equipped with air conditioning, heating, electricity, and water—without the need for external hookups. We prioritize eco-friendliness and provide a spacious, comfortable environment for pets to move freely, allowing groomers to focus on each pet’s individual needs.
At Bark & Mane, we offer a 100% cage-free, one-on-one grooming experience—all in the convenience of our clients' driveways.
Bark & Mane - Hiring Process
A phone call within 24 hours
An in-person interview within 48 hours
An offer letter—and lunch with the owner—within 7 days
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
