Director, Project Management

Director, Project Management (System)

Role Summary

The Director of Project Management provides enterprise-level portfolio and project leadership, overseeing multiple portfolios, and ensuring overall alignment of the project management function to strategic priorities.

The Director of Project Management embodies delivery excellence, promotes continuous improvement, and maintains strategic focus, independently developing and implementing approaches to address the most complex project and portfolio scenarios to drive value.

Key Responsibilities

Portfolio Ownership & Delivery

• Own delivery of a large body of complex, cross-functional, system-wide projects
• Ensure alignment of portfolio and project outcomes to enterprise strategy
• Oversee delivery across technology, clinical, operational, and construction domains
• Oversee portfolio health, financial performance, and resource strategy
• Monitor and intervene where needed in portfolio health (schedule, budget, risks, dependencies, outcomes)
• Lead portfolio-level governance and executive reporting
• Drive prioritization and sequencing of work

Procurement & Vendor Oversight

• Oversee procurement activities across the portfolio
• Ensure consistent SOW development and vendor engagement practices
• Provide guidance on managing complex vendor engagements
• Establish enterprise standards for project procurement and vendor management
• Align project procurement strategies with organizational priorities
• Optimize vendor ecosystems and strategic partnerships

People Leadership

• Lead, coach, and develop project managers and coordinators

• Manage performance, career growth, and succession planning

• Align team capabilities to portfolio needs

• Set and execute strategy to develop project management leaders

• Build system-wide capability around project and portfolio management

Operational Excellence

• Establish PMO operating models, governance, and standards
• Ensure adherence to PMO methodologies and standards
• Develop and implement strategies and methods for quantitative analysis to evaluate project health, manage portfolio risks, and support executive governance and prioritization decisions
• Drive continuous improvement and maturity of standards, tools, and practices

Stakeholder Engagement

• Partner with senior and executive stakeholders (ex. CMO, CFO, VP)
• Define and execute strategic priorities in partnership with executive leadership (ex. CMO, CFO, VP)
• Serve as escalation point for delivery challenges
• Drive cross-functional alignment and enterprise decision-making

Scope & Complexity

The person in this role leads project and portfolio management in a highly complex health system environment, leading portfolios of projects that include scope across multiple domains: 

• Technology implementations and integrations
• Clinical workflow 
• Strategy and transformation
• Business and operational process redesign
• Facilities, capital, and construction projects (e.g., new builds, renovations, infrastructure upgrades)
• Mergers and acquisitions
• Multi-vendor and third-party delivery models

Projects and portfolios are system-wide, involving:

• Multiple objectives and interdependent workstreams
• Executive-level stakeholders
• Cross-functional teams across clinical, operational, technical, and facilities domains
• Organizational change management

Qualifications

• Bachelor’s degree required; Master’s strongly preferred
• 12+ years of project/program management experience
• PMP OR EQUIVALENT CERTIFICATION required
• Prior people leadership experience preferred
• Experience in large, matrixed organizations preferred
• Reside in Eastern or Central time zone

Skills & Competencies

• Strategic leadership and enterprise thinking
• Executive influence and partnership (ex. VP, CFO, CNO)
• Portfolio governance and prioritization
• Organizational change leadership
• Advanced financial and operational acumen
• Leadership and team development
• Strategic thinking and decision-making
• Advanced risk and dependency management
• Strong data management, analytical, and problem-solving skills
• Outcome-driven delivery mindset