You will lead the strategy, execution, and growth of small business receivables products, driving key metrics like payment volume and user retention. You will collaborate closely with engineering and QA teams to ship high-quality features while maintaining a strong focus on user experience and product performance.
The Role: Director of Product - Receivables
As Director of Product, you’ll lead the development and growth of our small business receivables products. You’ll thrive at Autobooks if you’re passionate about delivering the highest quality user experience to customers. This is an individual contributor role that is empowered to create measurable growth for this set of products, backed by a talented engineering and QA team. We prefer candidates located in the Metro Detroit Area, but will consider fully remote candidates. As part of the application process, you will need to complete the following survey giving us insights on how you work. If you cannot access the survey link - please contact bdeleon@autobooks.co
At Autobooks we partner with financial institutions to help small business owners get paid faster with our invoicing, payment links, checkout pages, and tap-to-pay features. These receivables tools, in conjunction with our accounting, bill pay, and lending products provide everything that a small business owner needs to stay in control of their finances. All from inside their business checking account. Tens of thousands of small business owners enroll to start using these tools every month.
In this role you will drive the growth of our receivables features, from strategy through execution, growth, and iteration. You’ll be empowered to design and build projects with AI, then work closely with your engineering teammates to ship. You will be accountable for shipping features and product improvements that meaningfully impact business metrics: TPV (total payment volume), invoice conversion, SMB activation, retention, and revenue.
As a Director of Product, you have the ability to identify a product opportunity, size and prioritize it, design and iterate over prototypes, ensuring that the details are taken care of in a way that makes sense to the user and that achieves the objectives. You’re ready to roll your sleeves up and work from insight to concept to shipped feature.
You’ll bring both the technical depth (system design, data querying and analysis, funnel and event tracking) and the UX craft (user flows, copywriting, design collaboration) to deliver elegant, reliable products built for our small business owner users and our bank partners.
You’ll primarily work on 2-to-6-week projects alongside engineers and our QA team. Within the projects, you’ll lead the ongoing UX and design conversations and guide the team in making informed trade-offs that keep the work high quality and delivered on time.
Experience Guidelines
Autobooks Directors of Product generally have 8+ years of product management experience, preferably in SMB SaaS, payments, fintech or accounting tools, and 3+ years leading a domain, product line or team.
You’ll be a great fit for this role if you have a strong background in many of the following areas:
Jobs-to-be-Done
Deep UX sensibility and strong copywriting orientation
Data Analysis with SQL/KQL
Strong business acumen: driving product metrics tied to revenue, usage, growth, and retention.
Comfortable operating in a fast-moving environment with ambiguity.
You’ll be a great fit if this is how you like to work:
You’re detail oriented and can understand complex technical systems quickly
You take ownership of the user flow and copy — and can defend every decision.
You can produce draft UX flows, button copy, and edge-case behavior before design involvement.
You care deeply about the craft of user experience and hold yourself accountable for the details.
Your default reaction when you detect confusion or misalignment is to clarify the problem, restate the objective, and gather the team to align them back to first principles.
You have positive outward energy for helping our customers and your colleagues succeed
You’re a manager-of-one able to organize, prioritize, and make tradeoffs to keep your work high quality and delivered on time
Your favorite workdays are spent solving problems and working with engineers and designers to improve our products.
If your experience differs slightly from our guidelines but you are interested in learning and are qualified with analogous technologies, feel free to apply!
How we work
Jobs-to-be-Done
Our product management team uses JTBD to discover the progress that small businesses are trying to make by identifying the causal factors in their hiring and firing of Autobooks’ and our competitors’ products. You’ll use this method to gain a deep understanding of those struggles.
Framing
We can’t solve every small business problem or take advantage of every opportunity to its fullest extent. Instead, we use framing to identify and quantify specific slices where we might be willing to invest. We use the framing method to rigorously define what problem we’re trying to solve, where we’re at today, and what will be different when we’re done.
Shaping
Every problem has an infinite number of solutions, but we can only pick one. Shaping helps us investigate many paths to solving the problem and the integral parts of those paths. Innovation becomes second nature as we question the meaning of words like “know”, “need”, “must” and “can’t”. Our engineering leadership team works with the product management team to identify paths, parts, assumptions, and risks as a representative of our technology.
Building
We’ve put a lot of effort into defining the problem and the boundaries of the solution that fits our business needs. The output of all that effort is a “fixed-time variable-scope project”. That means we budget 2 to 6 weeks of a small team’s time to focus entirely on the opportunity and ship it to production.
What Success Looks Like in This Role
In this role, success means keeping the team anchored to the problem we set out to solve and its success metrics from kickoff through launch, ensuring we never “lose the plot.” You ramp up quickly and independently when new product opportunities arise, developing user flows concepts, copy, and rationale. You see shipping as the beginning of the learning cycle, continuously monitoring usage, reviewing user recordings, building or updating dashboards, and proactively surfacing insights and opportunities for refinement. You communicate product performance clearly and regularly to stakeholders, always able to explain whether a feature is succeeding and why. Above all, you raise the quality bar for the entire product team through your clarity, rigor, and sense of ownership.
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