Director Implementation, Health Systems & Specialty Pharmacy

Overview

The Director Implementation, Health Systems & Specialty Pharmacy leads pharmacy operations and oversees a team responsible for delivering high-quality implementation services across health system and specialty pharmacy environments.  Working closely with clients, operational leaders, vendors, regulatory agencies, and internal stakeholders, this role ensures implementation projects are completed efficiently, compliantly, and in alignment with established project methodologies and operational requirements.

The Director is responsible for overseeing implementation activities, removing barriers to successful execution, identifying opportunities for process improvement, and promoting consistency across implementation practices. This position supports a positive client experience while ensuring compliance with applicable regulatory, accreditation, and company standards. Through effective leadership, collaboration, and team development, the Director fosters a high-performing implementation team focused on delivering exceptional service, operational readiness, and successful project outcomes.

Position Location

This is a remote-based position for candidates residing within the Continental US.

Who We Are

VytlOne is the nation’s only independent, fully integrated total pharmacy solutions partner. We lead with integrity, offering mission-driven hospitals, health systems, health centers, and employer partners a smarter way to unlock revenue, growth, and better outcomes. Our innovative model combines customized pharmacy management, 340B program expertise, specialty pharmacy, and PBM solutions - delivering excellence through tailored strategies and collaborative partnerships. At VytlOne, we’re not just transforming pharmacy - we’re making a purposeful impact on the communities we serve.

Why Choose a Career at VytlOne?

At VytlOne, our purpose is at the heart of everything we do. People join us not just for a job, but to be part of something bigger - where their work truly matters. We foster a culture of authenticity, where you’re encouraged to be yourself and a place to grow, collaborate and make a real difference. With over 1,600 passionate professionals across nearly every U.S. state, we operate as One Team, united by a bold mission and a spirit of innovation. Here, you’ll find a place where your ideas are heard, your contributions are valued, and your career can thrive.

Responsibilities

Implementation & Operational Leadership

• Provide leadership to establish and implement new pharmacy operations by working closely with internal teams, clients, vendors, government agencies, and other key stakeholders.
• Oversee implementation activities to ensure projects are executed effectively, meet established objectives, and support operational readiness.
• Identify opportunities for workflow and process improvements that enhance quality, efficiency, consistency, and the overall implementation experience
• Ensure all projects adhere to established project management methodologies, standards, and company requirements.
• Assess project risks and facilitate timely resolution of high-priority issues and barriers to successful execution.
• Ensure staff are informed of product upgrades, system enhancements, and operational changes in a timely manner.
• Travel as required to support current and future operations.

Quality, Compliance & Operational Standards

• Partner with leadership to ensure pharmacy operations provide optimal services, meet applicable legal, accreditation, and certification requirements, and comply with State Board of Pharmacy regulations and applicable federal requirements, including DEA and HIPAA standards.
• Maintain the highest level of confidentiality regarding company, employee, client, and sensitive business information.

People Leadership & Team Development

• Spend more than one-half of working time performing management and leadership responsibilities.
• Recruit, hire, onboard, train, coach, and, when necessary, administer corrective action for departmental staff.
• Develop team members through mentoring, career coaching, performance feedback, and professional development opportunities.
• Foster a collaborative, accountable, and inclusive work environment that promotes teamwork and employee engagement.
• Conduct initial, annual, and ongoing performance evaluations and discussions.
• Promote teamwork and effective communication across geographically dispersed teams.

Administrative & Organizational Responsibilities

• Review and approve departmental timesheets, ensuring accuracy and timely payroll submission, as applicable.
• Maintain regular attendance in accordance with established policies

Qualifications

EDUCATION                            

• Bachelor’s Degree or equivalent combination of work experience & education

EXPERIENCE                            

• 5+ years’ experience relevant to the responsibilities and duties specified with experience in project management, healthcare or pharmacy preferred

KNOWLEDGE, SKILLS, ABILITIES

Knowledge

• Knowledge of health system, specialty pharmacy, and 340B drug discount program operations.
• Knowledge of pharmacy-related regulatory, accreditation, and compliance requirements, including State Board of Pharmacy, DEA, and HIPAA standards.
• Working knowledge of electronic medical record (EMR) systems and pharmacy technology platforms.
• Knowledge of project management methodologies and implementation best practices.
• Working knowledge of business productivity and collaboration platforms, including Microsoft Office applications; experience with Confluence or similar project documentation tools preferred.

Skills & Abilities

• Strong project management and implementation leadership skills with the ability to oversee multiple initiatives and priorities simultaneously
• Exceptional customer service, relationship management, and stakeholder engagement skills.
• Proven leadership and supervisory skills, including the ability to recruit, develop, coach, and lead high-performing teams.
• Demonstrated ability to effectively lead, influence, and collaborate with geographically dispersed teams using virtual collaboration tools.
• Exceptional organizational, planning, prioritization, and attention-to-detail skills.
• Excellent verbal, written, interpersonal, and presentation communication skills.
• Ability to analyze complex issues, evaluate alternatives, and make sound decisions in situations involving ambiguity or limited information.
• Ability to effectively manage competing priorities in a fast-paced environment while adapting to changing business needs and organizational priorities.
• Self-motivated and results-oriented, with the ability to achieve objectives with minimal supervision.
• Strong consultative, collaborative, and solution-oriented approach to problem solving and stakeholder support

WE OFFER

At VytlOne we offer a diverse and inclusive work culture that supports a flexible work model in a collaborative, innovative team-oriented environment. You’ll work with a mission-driven organization focused on improving healthcare outcomes.

Enjoy competitive compensation, a comprehensive health benefits package, and a supportive team environment including:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including an $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Comprehensive PTO plan
• And more!

Join us and help build the future of pharmacy care – better outcomes, stronger margins, and healthier communities.

FOR MORE INFORMATION:

VytlOne Website VytlOne LinkedIn