Director, Field Enablement and Programs
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AI Summary
About Achievers
Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empower employees across 190 countries. Visit us at achievers.com to learn more and check out our platform in action. Join our team of A-players who bring passion to our purpose and believe that meaningful change creates extraordinary outcomes — together, we’ll inspire recognition everywhere and achieve results that matter.
Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights.
The opportunity:
This is a new role at Achievers, built to lead our field enablement and programs team within our Revenue organization. Reporting to the VP, Revenue, you will own the systems, programs, and relationships that make our go-to-market teams faster, sharper, and better aligned to how we go to market. In this role, you will lead a team responsible for GTM onboarding, field readiness, sales programs, and the operational rhythms (meetings, internal comms, events) that protect selling time across SDRs, AEs, SCs, RVPs, and Customer Success.
Critically, this role serves as the bridge between field-facing teams and product marketing. You will influence how messaging and content gets built, not just how it gets used. The right person has done this before at a company of similar scale and brings equal comfort with direct and indirect selling motions.
\n- Own GTM foundational onboarding so new hires hit productivity faster
- Track and report on time-to-productivity metrics; iterate programs based on outcomes.
- Drive field enablement programs centered on process changes, playbook evolution, and product or messaging releases, ensuring the field is ready before changes hit the ground.
- Create a system of record for enablement content: findable in the flow of work, versioned, and measurable.
- Set operational rhythms and communications that protect selling time and reduce internal friction across the GTM org.
- Run strategic programs and projects that make the GTM org measurably more efficient, with clear project management standards and SLAs.
- Partner with RevOps on dashboards and enablement impact analysis to correlate programs with pipeline and performance outcomes.
- Serve as the primary bridge between field-facing teams and the product marketing function, ensuring messaging is field-ready and assets are being adopted, not just published.
- Push back constructively on PMM output that is not yet field-usable; bring field signal upstream to influence how content is built.
- Execute launch enablement end to end, including messaging activation, objection handling, and competitive response, in coordination with PMM.
- Own partner enablement motions that extend our field readiness programs beyond direct sales to our partner ecosystem.
- Design programs that work across direct and indirect selling motions with appropriate role and segment specificity.
- Build experiences, communications, and programs that foster connection, clarity, and alignment across our growing Revenue organization.
- Execute field communication and enablement calendars for key initiatives including pricing, packaging, and systems changes, as directed by Revenue leadership.
- Participate in cross-functional planning with stakeholders to sequence and measure enablement priorities.
- Lead, mentor, and develop our team of enablement and program team members.
- Model best practices in adult learning, facilitation, and behavior change; build repeatable enablement delivery standards for the team.
- 10+ years in GTM enablement or sales leadership.
- Proven success building enablement programs from the ground up at a B2B SaaS company of comparable size and complexity.
- Deep experience with onboarding and ramp design, playbook development, and field communications.
- Demonstrated fluency in partner enablement, including programs that span direct and indirect selling motions.
- Track record of operating as a credible bridge between field teams and product marketing, with the ability to influence upstream content decisions.
- Strong experience working with enablement platforms (e.g., Highspot/Seismic/Saleshood).
- Proven ability to align stakeholders and drive programs across teams that do not report to you.
- Prior experience in HR Tech or workforce technology.
- Familiarity with MEDDPICC or Force Management sales methodologies.
- Experience scaling enablement through high-growth or transformation periods (new products, re-segmentation, packaging changes).
- Exposure to partner or channel programs in a SaaS go-to-market context.
Why you’ll love working at Achievers:
✨ We are passionate about disruptive technology that’s rooted in science, research and data.
✨ We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
✨ We foster an environment of connection, security, and community. You’ll feel at home, without reservation.
✨ We believe in moving quickly, failing fast, and adapting to change.
✨ We enjoy coming to work every day because we believe in our product and love our culture.
✨ We’re committed to achieving excellence in everything we do.
Our work environment:
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.
Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.
Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates from all backgrounds and experiences to apply to join our A-Player family.
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.
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