Director, Enterprise Infrastructure Services

The Director of Enterprise Infrastructure Services provides strategic leadership and operational oversight for core technology infrastructure, including data center services, cloud platforms, servers, storage, virtualization, backup and recovery, identity services, Microsoft 365, DNS, application load balancing, and enterprise monitoring.

This role ensures infrastructure services are secure, reliable, scalable, cost-effective, well-documented, and aligned with institutional priorities. The Director leads technical staff and partners with IT leadership, cybersecurity, applications, networking, service management, Legal, vendors, and campus units to support continuity, compliance, digital transformation, and operational excellence.

The University of Memphis is a leading, student-centered, urban public R1 research institution. Located in Memphis, Tennessee, on 1,160 acres. The University serves a population of nearly 20,000 students and 2,500 employees, including more than 1,000 full-time faculty members. The University offers bachelor’s degrees in more than 230 areas of study, master’s degrees in more than 50 subjects and doctoral degrees in 26 disciplines; supported an institutional record of more than $100 million in research awards for FY24; and has an operating budget of close to $500 million.