Director, Commercial Innovation

The Director, Commercial Innovation leads the execution of Signature Aviation's Commercial innovation strategy through governance, portfolio management, product advancement, AI enablement, and cross-functional transformation initiatives. Serving as a key member of the Guest Experience & Innovation leadership structure, this role converts strategic priorities into actionable initiatives that improve customer experience, commercial performance, operational effectiveness, and business value.

The Director is accountable for establishing and leading the Commercial innovation operating model, creating alignment between Commercial, Operations, IT Product Engineering, Finance, and Enterprise stakeholders. Through a team of Commercial Innovation Analysts, this leader ensures innovation initiatives move efficiently from concept through implementation, adoption, and value realization.

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans. 

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

     Our Benefits:

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement 
• Training and Development
• Employee Assistance Program (EAP) & Perks