Director, Admissions Performance and Integration

PURPOSE AND SCOPE:
The Director, Admissions Performance and Integration is responsible for driving initiatives that improve admissions performance, operational consistency and scalability. This role translates organizational priorities into coordinated execution, ensuring both internally focused and cross functional initiatives are effectively implemented, integrated and sustained. The Director partners through Admissions, Clinical, Growth, Payor and clinic partners to identify barriers, coordinate solutions and drive measurable improvements. The role brings structure, visibility and accountability to complex initiatives while ensuring changes are successfully integrated into day-to-day admissions
operations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
 Leads, coordinates and ensures execution of complex, high impact initiatives ensuring delivery within
approved scope, quality, timelines and business objectives supporting patient access and admissions
initiatives.
 The role provides leadership by coordinating cross functional teams and stakeholders, managing risks and
dependencies and providing necessary structure for decision making and execution in support of patient
access and admissions.
 Develops and maintains integrated plans working across functional groups for identified initiatives.
 Documents initiative objectives, process flows, scope, deliverables, milestones and road maps.
 Coordinates internal teams, external vendors, stakeholders and technical teams.
 Works with the Patient Access Leadership team to prioritize and align efforts across the organization
including but not limited to process improvement, reporting, technology enhancements, employee
development efforts and execution.
 Identifies, develops and manages relationships with internal and external stakeholders, and within and
outside of our own job functions.
 Evaluates, modifies and improves entire processes, systems or approaches using significant conceptualizing,
reasoning and interpretation skills.
 Executes short-to- long-term strategies and ownership of operational direction for the department.
 Identifies, develops and manages relationships with internal and external stakeholders, and within and
outside of own job function.
 Anticipates and influences business needs to deliver efficient and effective solutions.
 Ensures the highest levels of compliance for all solutions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions. Day-to-day work includes desk and personal computer work and interaction with
internal and external customers.

SUPERVISION:
 None

EDUCATION AND REQUIRED CREDENTIALS:
 Bachelor’s degree in business, health care administration, social sciences or a related degree required.
 Advanced degree preferred.
2

EXPERIENCE AND SKILLS:
 10 plus years of progressive experience in healthcare, operations, performance improvement or a related environment
supporting complex, cross functional initiatives strongly preferred.
 Demonstrated success leading high-impact initiatives from planning through implementation, adoption and measurable
results.
 Experience working across multiple functions and levels of organizations including senior leadership to drive alignment
and execution.
 Strong business judgement, accountability, and ability to operate effectively in a fast-paced evolving environment.
 Demonstrated ability to lead change, build stakeholder alignment and drive adoption of new processes and ways of
working.

ACKNOWLEDGEMENT:
I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical
assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Annual Rate: $116,400 - 187,800 for Waltham, MA

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position.   Pay Transparency Request Form