Digital Workspace Internship Fall 2026

 Posted 16 hours ago
     
0-2 years experience
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AI Summary

Support users by troubleshooting Microsoft 365 issues through ServiceNow tickets and tasks. Assist with the testing and rollout of new applications and features while documenting solutions to improve team knowledge.

This is a part-time (20 hours/week), 14-week fall internship that will run either from:

  • Aug 31 - Nov 30 or
  • Sept 8 - Dec 7

In your Workday application, please include the name of your current university, degree, and expected graduation date (or completion date, if applicable).

Job Summary

Want real-world experience supporting Microsoft 365 in a large enterprise environment? Join our Digital Workspace team and help keep the tools running that thousands of employees rely on every day.

You’ll get hands-on experience with platforms like Microsoft Teams, Outlook, SharePoint, and Copilot. A large part of the role will focus on troubleshooting issues and supporting users through ServiceNow, while also getting exposure to how new tools and features are tested and rolled out.

Through this internship, you will gain:

  • Experience working with ServiceNow in a real enterprise support environment.
  • Hands-on experience supporting Microsoft 365 tools.
  • Practical problem-solving and troubleshooting skills.
  • Exposure to how new technology is introduced and supported.
  • Experience that translates directly into entry-level IT roles.

Essential Functions

  • Support users by troubleshooting Microsoft 365 issues through ServiceNow
  • Work tickets and tasks to resolve user-reported problems
  • Assist with testing and rollout of new Microsoft 365 apps and features
  • Document issues and solutions to improve team knowledge
  • Learn how enterprise IT systems and support models operate at scale

Qualifications

Required

  • Must be Sophomore or Junior standing at college or university (graduating May 2027 or later)
  • Interested in IT support, systems, or end user technology
  • Strong problem-solving skills and attention to detail
  • Willingness to learn and work through real-world issues
  • Comfortable working independently and as part of a team

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.


How Corewell Health cares for you

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Intern Program - Corporate

Employment Type

Part time

Shift

Day (United States of America)

Weekly Scheduled Hours

20

Hours of Work

8:00 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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