DevOps Engineer

Location: Fully remote LATAM region
Working hours: 9:00 am–5:00 pm US Eastern Time
Engagement: Full-time, long-term contractor

About the role

We’re looking for a hands-on DevOps engineer to help maintain and improve the Helios platform. You’ll work with developers and experienced engineers to support Kubernetes workloads, improve deployment pipelines, and troubleshoot production issues.

This is a mid-level individual contributor position. You’ll learn how our existing systems fit together and contribute through implementation, automation, and operational support.

What you’ll do

• Maintain and improve Kubernetes workloads, including deployment configurations, service connectivity, and application configuration.

• Build, maintain, and troubleshoot GitLab CI/CD pipelines for automated testing, container builds, and deployments.

• Write and optimize multi-stage Dockerfiles, keeping images secure, efficient, and maintainable.

• Investigate failed deployments, broken builds, Linux issues, and application runtime errors.

• Write scripts and automation to reduce repetitive work and improve operational reliability.

• Collaborate with developers to identify problems across application code, containers, pipelines, and infrastructure.

• Use logs, metrics, and monitoring tools to investigate production issues and support lasting fixes.

• Maintain technical documentation and runbooks, review changes, and participate in regular team planning.

During your first three to six months, your main priorities will be maintaining Helios workloads, improving CI/CD pipelines, and supporting day-to-day DevOps operations.

Required experience

• Around 4–6 years of relevant experience, with substantial hands-on DevOps work.

• Production Kubernetes experience, including deploying workloads and troubleshooting application or configuration issues.

• GitLab CI/CD experience, with the ability to write and modify YAML pipelines and investigate pipeline failures.

• Docker experience, including writing and troubleshooting multi-stage builds.

• Strong Linux fundamentals, including processes, permissions, logs, networking, and resource troubleshooting.

• Development experience, with the ability to write code, understand application behavior, and contribute to debugging and automation.

• Experience supporting production systems and working collaboratively with application teams.

• English communication skills sufficient for technical discussions, documentation, and daily teamwork.

Useful additional experience

These skills are helpful but are not required to apply:

• Helm charts.

• Nginx configuration and reverse proxies.

• Application-level integration with Kafka or RabbitMQ.

• OpenTelemetry, Elasticsearch/ELK, Grafana, or equivalent observability tools.

Technologies you can learn on the job

You do not need prior experience with every technology in our stack. Depending on your background, you can develop your skills in:

• Cloudflare Workers and Wrangler.

• Lua scripting.

• Service reliability indicators and objectives (SLIs/SLOs), and distributed tracing.

• Python, Node.js, and C#.

• PostgreSQL administration beyond basic operations.