Data Validation Analyst

Responsibilities:

• Validating the given healthcare data via calling.
• Provide knowledgeable answers to questions about the data provided
• Work with internal departments to meet customer's needs
• Conduct research on healthcare data and formulate the relevant answers for assigned task

• Document with every task in a detailed and structured manner

Qualifications:

2+Years of Call handling experience

Excellent phone etiquette and excellent verbal, written and interpersonal skills.

Good capacity for teamwork

Ability to work independently and demonstrate initiative in resolving issues

Patience and Customer Service skills and the ability to defuse potentially in difficult situations

Good organizational skills and able to work well independently and within the team

Ability to multi-task, organize, and prioritize work

Working knowledge of MS Office tools

Healthcare knowledge is a plus

Willingness to work on night / rotational shifts