Customer Service - Outbound Call Center

 Posted 3 months ago
     
 $7.25 - $10.5 per hour
  
0-2 years experience
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AI Summary

The Pre-Sales & Customer Service Representative will engage with potential clients and address their inquiries. They will also support the sales team by transferring pre-qualified leads.

Description



Anomaly Squared is seeking a motivated and enthusiastic Pre-Sales & Customer Service Representative to join our Outbound Insurance team in working remotely from home. 



As a Pre-Sales & Customer Service Representative, you will play a vital role in engaging potential clients and addressing their inquiries. Your contributions will help us enhance customer satisfaction and drive business growth. 



We offer a competitive hourly wage ranging from $7.25 to $10.50, along with a supportive team culture and opportunities for professional growth within the organization.



Training sessions run every 30 days.  Each session is for 2 weeks, Monday-Friday 9am-5pm EST.  Training is 100% MANDATORY for the full 2 weeks.  No exceptions can be made. 



 



Responsibilities



  • Engage with potential clients via dialing software and phone to provide information about our services
  • Assist customers with inquiries and provide solutions to their needs
  • Support the sales team by transferring pre qualified leads 

     



Requirements



  • Must reside in one of the following US states: NC, KS, SC, GA, TX, OK
  • Must have own equipment; it is not provided
  • Ability to work in a fast-paced, team-oriented environment
  • Strong organizational skills and attention to detail
  • Must have a positive attitude 

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