Customer Service 2.0

 Posted 2 months ago
     
 $12 - $15 per hour
  
0-2 years experience
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Please mention DailyRemote when applying

AI Summary

The role involves handling inbound and outbound customer service calls, focusing on resolving issues and delivering exceptional service during every interaction. Representatives must also accurately document customer information and call outcomes while ensuring resolution follow-up.

This is a remote position.


Remote Customer Service Role – $12–$15/hr + Advancement Path!

Looking to build a stable, remote career where your communication skills are valued and rewarded?

We’re expanding our remote team and hiring Customer Service Representatives to help support customer care for leading national brands. If you’re tech-savvy, friendly, and reliable, we want to hear from you!

Your Day-to-Day:

  • Answer and resolve inbound/outbound customer service calls

  • Deliver exceptional service with every interaction

  • Document customer information and call outcomes

  • Follow up to ensure resolution

  • Meet key performance benchmarks



Requirements


What We’re Looking For:

  • High school diploma or GED

  • Excellent phone and typing skills

  • Comfortable navigating software and multitasking

  • Dedicated home workspace and stable internet

  • Windows 11 PC with 8 GB RAM (16    GB RAM preferred)    (no Apple or Chromebook)

  •   USB headset & wired internet (not needed to apply, but required to start)



Benefits

Position Highlights:

  • Fully remote position – work from home office
  • Starting pay of $12–$15/hour
  • Flexible self-scheduling
  • Advancement opportunities based on performance
  • Supportive team environment


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