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The role involves handling inbound and outbound calls with professionalism and empathy to assist customers with basic questions and issues. Representatives must accurately input data into client systems and follow up to ensure customer satisfaction.
What You’ll Do:
Take inbound/outbound calls with professionalism and empathy
Help customers resolve basic questions and issues
Input data into client systems with accuracy
Follow up to ensure customer satisfaction
Work towards metrics that can lead to fast-track promotions
You’ll Need:
High school diploma or equivalent
Strong communication and computer skills
Quiet, professional home workspace
Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Mac/Chromebook)
USB headset & wired internet (not needed to apply, but required to start)
Position Highlights:
100% Remote – work from your home office
Flexible scheduling options – including part-time and evenings
Pay range: $12–$15/hr to start + performance bonuses (where applicable)
Opportunities to move up quickly based on performance
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