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AI Summary
Position: Customer Expert (Tobacco Industry)
Work model: Remote
Location: Greece
Employment type: Full-time
Your responsibilities:
Be the primary point of contact for customer requests, representing, one of the world’s most esteemed companies in the tobacco industry.
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.
Respond to inquiries about products.
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
Turn every customer into a happy customer!
What you will bring:
Fluency in German
Very good use of English – both in written and spoken language
Work experience as a customer support/customer care representative will be considered an asset
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive attitude
What We Offer:
Relocation support: Flights, accommodation & housing assistance, all at no cost to you
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Full training by certified instructors on products and customer service techniques.
Professional growth and development opportunities.
Special events, community involvement, and social responsibility initiatives.
Free online Greek language courses.
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