Custom Itinerary Specialist

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Opportunity Overview

We are seeking creative, detail-minded individuals to join our remote team as Custom Itinerary Specialist. In this position, you will help clients transform their vacation ideas into well-organized, personalized trip plans.

Your work may involve researching destinations, accommodations, cruises, transportation, activities, excursions, and other experiences to create recommendations based on each traveler's interests, schedule, and budget. Requests can range from relaxing resort stays and couples getaways to family vacations, group trips, cruises, tours, and international adventures.

What You'll Do

• Learn about each client's interests, vacation style, timeframe, and budget
• Research destinations and experiences that complement their preferences
• Identify suitable hotels, resorts, cruises, activities, tours, and transportation options
• Build customized vacation recommendations and suggested itineraries
• Help organize activities and experiences into practical trip schedules
• Coordinate selected services using approved supplier resources
• Keep reservation confirmations and itinerary information organized
• Check dates, traveler details, and arrangements for accuracy
• Monitor important payment and planning deadlines
• Communicate with clients regarding selections, updates, and outstanding decisions
• Assist with routine adjustments and special requests
• Maintain accurate records throughout the planning process
• Expand destination and supplier knowledge through continued education

Ideal Qualifications

• Strong research and organizational abilities
• Excellent attention to detail
• Clear and professional communication skills
• Enjoys creating personalized solutions for clients
• Comfortable managing several tasks and deadlines
• Able to work independently in a remote environment
• Basic computer, email, and internet proficiency
• Comfortable learning digital planning and supplier platforms
• Reliable internet access and compatible device
• Motivated and willing to continue learning
• Must be 18 years of age or older
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying countries

Training & Opportunity Highlights

• Fully remote opportunity
• Flexible part-time or full-time scheduling
• Beginner-friendly training provided
• Itinerary planning and client-service education
• Supplier platform and reservation training
• Destination and vacation product education
• Professional certification opportunities
• Access to established supplier resources
• Travel-related discounts and industry benefits where applicable
• Continued professional development and virtual team support