Credentials Specialist

Nemours Children's Health is seeking a Credentials Specialist I to join our team in Wilmington, DE.  

This position is responsible for:

Following departmental policies and procedures to collect data for the verification and evaluation of credentials of providers applying for initial appointment and reappointment.  This position serves as the contact point for provider applicants. Individuals in this role also interact with medical staff members, medical staff leaders, hospitals and practice administration and Nemours management.  Through the work performed, individuals in this position assist the Department in complying with applicable accreditation standards.  The individuals in this role are responsible for maintaining accurate and complete credentials files and databases, identifying potential issues, and bringing them to the attention of the appropriate leaders.

• Follow departmental policies to collect data for the verification and evaluation of medical staff credentials.
• Obtain primary source verification of professional credentials for applicants to the medical staff and practices in accordance with departmental policy.
• Collect data and prepare medical staff reappointment files for presentations to various committees and physicians. 
• Maintain the confidentiality of highly sensitive practitioner-specific information.
• Maintain accurate, complete and timely information in the credentials software system.
• Assist in the maintenance of systems to track expiring documents.
• Assist in the preparation and updating of all required documents.
• Use discretion in preparing reports and releasing such reports containing highly sensitive practitioner-specific information.
• Respond to queries regarding status of pending applications.
• Other duties as assigned.

Job Requirements

• Must have an Associate Degree.
• Minimum three (3) years of experience required.

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Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org.