Creator Operations Analyst - Grapevine
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AI Summary
WHY GRAPEVINE?
At New Engen, we help brands grow, not just bigger, but smarter. We’re a digital marketing agency that drives meaningful impact across the entire customer journey by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.
Grapevine is New Engen’s scalable solution that helps brands license high-performing third-party creator content quickly and easily. We use our network of 800+ creators to deliver ready-to-run content to leading DTC brands for their social ad campaigns.
We’re a collaborative group of strategists, content creators, copywriters, editors, designers, account managers, and more who are all in on helping brands, and each other, thrive. We work hard, stay humble, and build with purpose.
WHAT YOU’LL DO
Own Creator Campaign Execution
Manage creator campaigns from creator sourcing through final asset delivery. Coordinate timelines, deliverables, approvals, and communication across dozens of simultaneous campaigns while ensuring creators have everything they need to execute successfully and on time.
Build and Grow Our Creator Network
Identify, recruit, and onboard high-quality creators into the Grapevine ecosystem. Develop and maintain strong relationships with creators across a variety of niches, ensuring a positive creator experience while continuously expanding the quality and scale of our network.
Manage Creator Communications
Serve as a primary point of contact for creators throughout campaign lifecycles. Negotiate participation, communicate campaign requirements, troubleshoot issues, answer questions, and ensure creators remain informed and engaged from onboarding through payment.
Drive Operational Excellence
Maintain and improve systems, workflows, and processes that support creator operations at scale. Track campaign progress, monitor deadlines, manage documentation, and ensure operational accuracy across contracts, deliverables, creator profiles, and reporting.
Ensure Content Quality and Compliance
Review creator-submitted content to ensure it aligns with campaign briefs, brand guidelines, platform requirements, and quality standards. Provide clear, actionable feedback to creators and collaborate with internal teams to resolve revisions efficiently.
Analyze Performance and Creator Insights
Track creator performance, campaign outcomes, and operational metrics to identify trends and opportunities for improvement. Use data to inform creator selection, optimize workflows, and strengthen overall campaign performance.
Collaborate Across Teams
Partner closely with Brand Success, Creative Strategy, and Production teams to ensure seamless campaign execution. Act as the connective tissue between creators and internal stakeholders, helping deliver exceptional experiences for both.
Help Scale the Future of Creator Operations
Contribute to the evolution of Grapevine’s creator ecosystem by identifying opportunities to improve processes, automate workflows, and create scalable solutions. Bring a builder mindset and help shape how creator operations grows alongside the business.
WHAT YOU’LL NEED
- Bachelor’s degree or equivalent experience, with 0–2 years of experience across startups, performance marketing, talent management, consulting, or other growth-oriented industries. Recent graduates are encouraged to apply. We value curiosity and a willingness to learn.
- Exceptional organization and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong written communication skills and confidence communicating with creators, talent managers, and cross-functional stakeholders.
- Comfort working within project management platforms (such as Asana or Monday) to track deliverables, timelines, and creative workflows.
- Strong understanding of digital marketing and consumer trends, with curiosity about how content, technology, and platform dynamics shape brand growth.
- Familiarity with influencer marketing, UGC, social media platforms, and creator ecosystems.
- A solutions-oriented mindset with the ability to navigate ambiguity and independently drive projects forward.
SOME OF OUR PERKS
- Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D
- 401k - Employer match
- HSA - Employer contributes
- Flexible Vacation & PTO plan
- Paid Maternity / Paternity
- Paid Holidays
- Remote/Flex day schedule
- Laid back office environment
- The coolest team ;)
- Fun company events & off-sites
Salary Range: $65,000 - $80,000
The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidate's qualifications and experience uniquely.
New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. But great work isn’t limited to those zip codes. We also support a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are.
We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin
Let’s Build What’s Next Together — If you’re passionate about media and eager to make a meaningful impact with a team that’s all in, we’d love to hear from you.
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