Copywriter

Who We Are: 

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. 

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. 

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. 

Cart.com Fast Facts: 

• 6,000+ customers worldwide 

• 1,600+ employees globally 

• 17 warehouses nationwide, totaling over 10 million square feet of space 

• Headquartered in Houston, TX with international offices in Mexico and Poland 

Our values: 

Cart.com is building a company that is committed to living out these 6 core values: 

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. 

• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. 

• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. 

• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. 

• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. 

• Remember to be human: We work hard, but we leave room for the people, places and things that we love. 

AI is part of how we work. It's not doing the hiring.

We'll use AI in parts of our process and we think you should feel free to use it too — for research, prep, whatever helps. But our interviews exist to meet you, not your best AI-assisted draft. Real people make every call here. Any questions about how this works, just ask: people@cart.com

This position is open to applicants or individuals who are located in or willing to move to AL, AZ, CA, CO, CT, DE, FL, GA, IL, IN, IA, KY, LA, ME, MD, MA, MI, MS, NE, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV 
 

The Role:   

The Copywriter is responsible for creating clear, compelling, and on-brand content that supports Cart.com’s marketing, product, and sales initiatives. This role plays a critical part in shaping how Cart.com communicates with customers across channels, translating business priorities into engaging messaging that drives awareness, engagement, and conversion. 

You will partner closely with Product Marketing, Demand Generation, Creative, and Marketing Communications to develop content across campaigns, digital channels, and sales enablement materials. This role requires a strong writer with the ability to adapt tone and messaging across formats while maintaining a consistent brand voice. 

What You’ll Do: 

• Write and edit high-quality marketing and campaign copy across channels including web, email, paid media, social, and landing pages.  

• Be the content expert for your assigned brands, knowing how to balance brand voice with platform nuance 

• Support development of product messaging and positioning by translating complex concepts into clear, customer-facing language.  

• Be the lead creative on assigned brands, identifying content optimization opportunities & presenting creative to clients  

• Work with designers to create compelling, on-brand content that resonates with our clients’ target audiences 

• Partner with Product Marketing, Demand Gen, and Creative teams to ensure consistency in messaging across campaigns and channels.  

• Contribute to content strategy and campaign concepts, helping bring ideas to life through strong storytelling.  

• Write and refine SEO-conscious content to support organic traffic and discoverability.  

• Edit and proofread content to ensure accuracy, clarity, and adherence to brand standards.  

• Adapt messaging for different audiences, formats, and stages of the funnel.  

• Deliver with speed through AI augmentation 

• Incorporate feedback from stakeholders and iterate quickly while maintaining content quality.  

• Understand that the creative journey doesn’t end when content is published; analyze performance metrics and proactively identify opportunities for continual optimization and improvement 

• Stay current on industry trends, tone shifts, and best practices in marketing copy and storytelling. 

• Collaborate with brand and media teams to deliver an integrated approach to client success 

Who You Are: 

• A strong, adaptable writer with a clear command of tone, voice, and storytelling. 

• Detail-oriented, with a sharp eye for clarity, grammar, and consistency. 

• A collaborative partner who can take feedback and iterate quickly. 

• Curious and customer-focused, with an interest in what drives engagement and conversion. 

• Comfortable working in a fast-paced environment with multiple priorities. 

What You’ve Done: 

• 3–6+ years of experience in copywriting, content marketing, or related roles.  

• Proven experience writing across multiple formats (digital, web, email, campaigns, etc.).  

• Strong portfolio demonstrating marketing, brand, or product-related writing.  

• Experience collaborating with cross-functional teams (Brand, media, development).  

• Familiarity with SEO principles and content optimization.  

• Experience working within brand guidelines and messaging frameworks. 
  Familiarity with AI-tools and how to use them to scale your work efficiently 

• Bachelor’s degree in Marketing, Communications, English, or related field (or equivalent experience). 

Nice to Haves:  

• Experience in Agency, B2B, SaaS, eCommerce, or platform-based companies.  

• Experience writing for performance marketing (ads, websites, marketplaces).  

• Familiarity with content management systems (CMS) and marketing tools.  

• Exposure to product marketing or sales enablement content. 

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.  

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.