Content Analyst

JOB SUMMARY

Calero, the leading technology expense management solution for complex enterprises, is looking for a detail-oriented Content Analyst in their UK offices and Remote UK. You will monitor and address missing invoices, working with vendors to ensure all invoices are addressed in preparation for go-live. You will also be responsible for resolving issues and escalations regarding media type, media delivery, missing media. 

 ESSENTIAL JOB RESPONSIBILITES 

• Load invoices per client requirements
• Work with invoice acquisition tool to move invoice feeds from test to production
• Manage and triage client and vendor communications during the onboarding process
• Set up client communication
• Establish electronic data feeds
• Help build the customers Mobile inventory 
• Help build the customers inventory of Voice and Data circuits 

 EDUCATION/SPECIAL LICENSES OR CERTIFICATION

• Bachelor’s degree and/or related experience preferred.  

 EXPERIENCE

• Experience in the following fields:  expense management, payroll, bookkeeping, accounting, mobility 

 SKILLS

• Excellent customer service skills
• Attention to detail
• Agility to fast paced environment
• Ability to prioritize and manage multiple responsibilities
• Demonstrates a sense of urgency and ability to meet deadlines
• Proficiency with Microsoft Outlook
• Intermediate Excel skills required 

COMPETENCIES

• Excellent verbal, written, and non-verbal communication skills
• Lead by example by maintaining strong ethics, values, trust and integrity
• High emotional intelligence and critical/forward thinking
• Action oriented, results driven, and ensures accountability
• Customer Focused
• Quality decision making
• Analytical skills
• Organizational skills and planning/priority setting
• Excellent ability to work collaboratively and confidentially with all levels in the organization

INTERNAL CANDIDATE POLICY

Calero is committed to investing in our employees and helping them advance their careers within our company whenever possible.  All leaders should be encouraging career growth discussions and support their team’s growth.   Employees who apply to a job internally will be considered if they:

• Meet the position’s minimum criteria
• Perform their current job satisfactorily 
• Has not been subject to disciplinary action in the past 6 months
• Have held their current position for at least 1 year
  • A shorter time frame will be considered only after the internal candidate has prior written approval from the VP they currently report into

Employees should notify their managers when they apply for an open job opportunity. HR will confirm eligibility with their current manager prior to scheduling an interview with the hiring manager.  

If the employee has been in their current position for less than 1 year, HR will reach out to the internal candidate’s current manager and VP to gain approval prior to scheduling an interview with the hiring manager for the new role.  

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.