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INTERNATIONAL HIGHLIGHT LLC

Consumer Insights Specialist

Posted 2 months ago
United States
2-5 years experience
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AI Summary

The role involves collecting and analyzing customer data and engagement trends to drive brand growth and innovation. The specialist will maintain dashboards and present actionable recommendations to support business strategy.

Benefits:
  • 401(k)
  • Bonus based on performance
  • Employee discounts
Role Overview
Turn customer data, sign-up activity, and engagement trends into actionable insights that help drive brand growth, customer satisfaction, and innovation.

Key Responsibilities

  •  Collect, organize, and analyze customer and campaign performance data. 
  •  Monitor sign-up trends, engagement metrics, and customer behavior patterns. 
  •  Identify opportunities, challenges, and emerging trends alongside the Data Manager. 
  •  Maintain accurate dashboards, reports, and data records. 
  •  Present findings and recommendations that support business strategy and decision-making. 
  •  Assist in developing data-driven solutions to improve customer experiences and brand performance. 
  •  Support research initiatives, surveys, and customer feedback analysis. 
What You'll Love

  •  Competitive team pay and flexible scheduling. 
  •  Collaborative, insight-driven environment. 
  •  Opportunity to help build and improve data systems from the ground up. 
  •  Direct impact on business growth, customer experiences, and brand innovation. 
  •  Professional development opportunities in research, analytics, and strategic planning. 
Preferred Skills

  •  Strong attention to detail and analytical thinking. 
  •  Comfortable working with spreadsheets, reports, and data-tracking tools. 
  •  Excellent written and verbal communication skills. 
  •  Ability to identify patterns and translate data into meaningful recommendations. 
  •  Interest in consumer behavior, market trends, and business growth.

This is a remote position.

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