Community Manager

Job Overview

We are seeking a motivated and experienced Community Manager to support a UK-based employer in building and engaging online communities around their brand. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely.

Key Responsibilities

• Manage and support day-to-day activity across social media channels and online community platforms
• Handle community queries, comments, and moderation in a timely and brand-aligned manner
• Communicate effectively with internal teams and external stakeholders across time zones
• Maintain accurate records of community metrics, engagement data, and content calendars
• Use relevant tools such as social media scheduling platforms, community forums, and analytics tools
• Support the wider team with content creation, campaign launches, and community events
• Identify opportunities to grow the community, increase engagement, and strengthen brand loyalty

Qualifications and Experience

• 2+ years of experience in community management, social media, or a related field
• Excellent written and verbal communication skills in English
• Strong organisational skills with the ability to manage multiple platforms and campaigns simultaneously
• Proficient in social media platforms, scheduling tools, and basic content creation
• Able to work independently and manage your own time effectively
• High attention to detail and a proactive approach to problem-solving
• Experience working with UK-based clients or employers is advantageous
• Must have a reliable laptop, stable internet connection, and a quiet working environment

Salary: R25,000/month | 100% Remote