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Cognigy Agentic AI Engineer

Posted 12 hours ago
Worldwide
5-10 years experience
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AI Summary

The engineer will lead the transition of an existing customer solution from traditional low-code flows to a fully agentic architecture. They will be responsible for designing, implementing, and monitoring autonomous task orchestration and multi-agent patterns within the Cognigy platform.

We are looking for an external AI Engineer with proven, hands-on experience in Cognigy's Agentic AI/ AI Agent capabilities. The client already operates an existing customer solution built on Cognigy low-code and is now moving this solution toward a fully agentic architecture.


Requirements:

  • Proven, hands-on experience with Cognigy's Agentic AI / AI Agent capabilities, e.g., agent-based dialog flows, autonomous task orchestration, multi-agent/tool-use patterns within the Cognigy platform
  • Real project experience moving a Cognigy-based solution from traditional low-code flows toward an agentic architecture (not just theoretical knowledge)
  • Solid understanding of modern conversational AI and agent architectures in general


Nice to have:

  • Working knowledge of Cognigy.AI core building blocks (Flow Builder, Intents, Entities, Contexts) as a foundation for the agentic work
  • LLM integration (GPT, Azure OpenAI) and prompt engineering for agentic use cases
  • Custom Code Nodes (JavaScript/TypeScript or similar — language itself is not a deciding factor)
  • REST API integration and enterprise system connectivity (e.g., Salesforce, Genesys)
  • Conversational flow design, testing, and performance monitoring

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