Cloud Ops Engineer - US Hours (LATAM. EU etc)
Please mention DailyRemote when applying
AI Summary
Troubleshoot and resolve production issues within SLAs while performing root cause analysis to prevent recurrence. Deploy and monitor application releases and automate manual processes to improve operational efficiency.
Any region supporting US Hours (LATAM. EU etc)
Key Responsibilities
• Troubleshoot and resolve production and non-production issues within defined SLAs
• Assess incident severity and respond appropriately to minimize customer impact
• Analyze system logs and debug issues to restore services quickly
• Perform root cause analysis (RCA) and recommend preventive measures
• Communicate incident status and updates to stakeholders effectively
• Deploy, monitor, and support application releases across environments
• Identify recurring issues, analyze trends, and propose long-term solutions
• Automate manual processes to improve operational efficiency
• Participate in a 24x7 on-call rotation to ensure continuous support
• Work effectively in a fast-paced, high-pressure environment with flexible schedules
________________________________________
Required Skills & Experience
• 5+ years of hands-on experience in application support or cloud operations
• Strong knowledge of operating systems: Linux (OEL, CentOS, Ubuntu, Amazon Linux) and Windows
• Experience with middleware technologies: JBoss, Apache, Tomcat, NGINX
• Familiarity with DevOps tools: Jenkins, Terraform, Git, Ansible
• Scripting skills in Bash/Shell, Python, Perl, or Groovy
• Knowledge of Kubernetes (K8), ArgoCD, HelmChart
• Knowledge & Experience on JIRA,Confluance.
• Solid understanding of networking concepts: DNS, firewalls, SFTP, file systems, LDAP
• Experience with containerization technologies (e.g., Docker, Kubernetes)
• Hands-on experience with monitoring tools such as Zabbix, Prometheus, Grafana, ELK stack
• Experience working with AWS, OCI, or other cloud platforms
• Familiarity with collaboration tools like JIRA and Confluence
________________________________________
Nice to Have
• AWS or other cloud certifications
• Experience with Agile methodologies (Scrum/Kanban)
• Knowledge of databases (Oracle or other RDBMS) and data migration tools
• Exposure to big data technologies like Hadoop or Spark
• Experience with WebSphere, WebLogic
• Familiarity with Elasticsearch, Kibana, EMR
• Experience supporting tools like Informatica or Looker
• Troubleshoot and resolve production and non-production issues within defined SLAs
• Assess incident severity and respond appropriately to minimize customer impact
• Analyze system logs and debug issues to restore services quickly
• Perform root cause analysis (RCA) and recommend preventive measures
• Communicate incident status and updates to stakeholders effectively
• Deploy, monitor, and support application releases across environments
• Identify recurring issues, analyze trends, and propose long-term solutions
• Automate manual processes to improve operational efficiency
• Participate in a 24x7 on-call rotation to ensure continuous support
• Work effectively in a fast-paced, high-pressure environment with flexible schedules
________________________________________
Required Skills & Experience
• 5+ years of hands-on experience in application support or cloud operations
• Strong knowledge of operating systems: Linux (OEL, CentOS, Ubuntu, Amazon Linux) and Windows
• Experience with middleware technologies: JBoss, Apache, Tomcat, NGINX
• Familiarity with DevOps tools: Jenkins, Terraform, Git, Ansible
• Scripting skills in Bash/Shell, Python, Perl, or Groovy
• Knowledge of Kubernetes (K8), ArgoCD, HelmChart
• Knowledge & Experience on JIRA,Confluance.
• Solid understanding of networking concepts: DNS, firewalls, SFTP, file systems, LDAP
• Experience with containerization technologies (e.g., Docker, Kubernetes)
• Hands-on experience with monitoring tools such as Zabbix, Prometheus, Grafana, ELK stack
• Experience working with AWS, OCI, or other cloud platforms
• Familiarity with collaboration tools like JIRA and Confluence
________________________________________
Nice to Have
• AWS or other cloud certifications
• Experience with Agile methodologies (Scrum/Kanban)
• Knowledge of databases (Oracle or other RDBMS) and data migration tools
• Exposure to big data technologies like Hadoop or Spark
• Experience with WebSphere, WebLogic
• Familiarity with Elasticsearch, Kibana, EMR
• Experience supporting tools like Informatica or Looker
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