Cloud Operations - Senior Site Reliability Engineer

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Senior Site Reliability Engineer

Remote, £66,000 + Bonus + Benefits

Build Reliability at Scale. Lead High-Performing Engineers. Power Millions of Deliveries.

Want to shape the reliability, performance and scalability of systems that support one of the UK's largest parcel delivery networks?

At Evri, Site Reliability Engineering is a critical part of how we build and operate technology. We're looking for a Senior Site Reliability Engineer (Team Lead) to lead and develop a team of six engineers while remaining hands-on with modern cloud technologies.

This is a leadership role that requires strong technical credibility, particularly across AWS, platform reliability, automation and cloud-native engineering. You'll be responsible for setting standards, driving operational excellence, and helping your team deliver resilient, scalable services that support business-critical platforms.

This is a high-impact role where you'll influence engineering standards, improve reliability practices, and help shape the future of SRE across the organisation.

What You'll Be Doing

• Lead, mentor and develop a team of Site Reliability Engineers
• Provide technical leadership and direction across cloud, platform and operational engineering initiatives
• Improve reliability, scalability and operational efficiency across our platforms and services
• Drive automation initiatives that reduce manual effort and improve software delivery
• Define and measure SLIs, SLOs and key service performance metrics
• Build monitoring, observability and alerting solutions that provide meaningful operational insight
• Support engineering teams in resolving complex availability, performance and scalability challenges
• Enable reliable deployments and rapid issue detection, recovery and rollback processes
• Champion security, resilience and engineering best practices across services and platforms
• Manage and enhance shared tooling including CI/CD and automation platforms
• Drive continuous improvement, cost optimisation and platform stability initiatives

What You'll Bring

• Experience leading, mentoring or managing engineers within an SRE, DevOps, Cloud or Platform Engineering environment
• Strong AWS cloud knowledge and experience supporting cloud-native platforms at scale
• Hands-on experience developing and managing cloud infrastructure using AWS CDK using TypeScript
• Strong technical expertise across infrastructure, automation, reliability and operational engineering
• Linux and/or Windows administration experience
• Experience with Infrastructure as Code tools such as CloudFormation and Ansible
• Hands-on experience with CI/CD tooling including Jenkins, GitLab, Concourse CI or similar
• Experience working with Docker and container technologies
• Scripting experience using Bash, Python, Go or similar technologies
• Excellent troubleshooting and problem-solving skills within production environments
• Strong communication and stakeholder management skills with the ability to influence across technical teams

Why Evri?

At Evri, reliability matters.

You'll be joining a team helping to shape how modern engineering operates across a large-scale, cloud-first environment. Your work will directly influence how our teams build, deploy and support technology that serves millions of customers every year.

As well as leading a talented team, you'll have the opportunity to drive change, influence strategy, and help create engineering environments where reliability, automation and innovation go hand in hand.

We're committed to creating a workplace where everyone feels included, supported and empowered to grow.

Let's Deliver It Together

We are Evri. Where everyone is welcome. Where great engineering thrives.

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.