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The Clinical Success Coordinator manages the scheduling and coordination of home-visit clinical trials to ensure a seamless experience for patients and clinicians. They monitor visit logistics, track compliance, and proactively resolve scheduling challenges to meet study goals.
About Hawthorne Health Home Network
Hawthorne Health makes clinical trials accessible and convenient for everyone.
Hawthorne Health’s solution marries technology and design with a distributed workforce to deliver clinical trials to patients anytime anywhere. Our magic is the unique combination of a software platform and our Network of HEROs – Hawthorne’s Health Research Outcome specialists. Hawthorne Heroes are multi-specialty professionals such as MDs, RNs, NPs,sonographers, phlebotomists, and more, who are carefully vetted, credentialed, certified, and onboarded to conduct our in-home follow-up visits.
Hawthorne Health’s digital platform is encoded with information linking every element needed to capture and deliver data to be accessed by all stakeholders. If we call the platform our brain, our heart is our Network of Heroes. Hawthorne Health is a contemporary and technology-savvy solution that values human connection. For Heroes, it is an opportunity to enhance their career portfolios through a highly specialized gig economy platform. For sponsors and investigators, it reduces friction and costs while increasing capacity and reach to patients. For patients, it is about bringing medicine home.
\nClinical Success Coordinator — Temporary, Up to 40 hours/week (W-2)
Three Openings | Remote | Approximately 4–5 Months
We’re seeking three Clinical Success Coordinators for temporary, full-time assignments. Candidates across U.S. time zones are welcome to apply.
The Clinical Success Coordinator helps deliver an exceptional experience for study participants and our home-visit clinicians, known as Heroes. This entry-level role coordinates scheduling and communication across team members to help ensure a smooth, supportive home-visit experience from beginning to end.
The ideal candidate is organized, detail-oriented, and empathetic, with strong communication, critical thinking, and time management skills. They can manage competing priorities, meet time-sensitive deadlines, and adapt to changing needs while proactively resolving scheduling challenges.
Through thoughtful coordination and follow-through, this individual helps patients and Heroes feel informed, connected, and supported throughout the home-visit journey.
Visit Scheduling
Required Experience
Preferred Experience
Required Skills
Preferred Skills
Hawthorne Health is a leader in decentralized clinical trials, an emerging clinical research category - a market ripe for disruption. Join us as we lead the future of clinical trials and bend the arc of healthcare to make it accessible and convenient for everyone.
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