Clinical Product Director - Remote

About the Role

We're looking for a clinician who has lived the realities of frontline healthcare and understands practically how a hospital and teams operate, including the impact of when communication breaks down in acute settings. As Clinical Product Director, you'll want to use that experience to shape how technology gets built, acting as Alertive’s clinical lens. You'll sit at the intersection of product, commercial, and clinical delivery, translating frontline NHS experience into product decisions that make Alertive more useful, more intuitive and more closely aligned to the realities of clinical practice. You’ll bring a valuable new perspective and lived experience to the table when engaging with NHS medical directors, CNIOs, and clinical leads, helping build stronger relationships, trust and confidence in both our platform and who we are as a company.

This isn't an advisory role. You'll have real ownership over the product roadmap, helping define what clinical communication technology looks like for the next generation of NHS Trusts and developing this to the next level, where we look to meaningfully improve the real-time coordination of the workforce. If you’re ready to use your expertise to help define the next generation of clinical technology, we’d love to talk.

What You'll Actually Do

Shape the clinical product roadmap

• You'll be the primary clinical voice in our product process, working closely with the Chief Delivery Officer  as well as the Chief Technology Officer and reporting directly to the CEO. You’ll ensure all our features, workflows and design decisions are grounded in clinical reality. Translate frontline clinical experience into clear, evidence-based product requirements

• Own the product roadmap, prioritising initiatives based on patient safety impact, clinical adoption, and commercial opportunity

• Review feature specifications and user stories through a clinical governance lens before they enter development

• Identify gaps in our current offering that represent genuine unmet clinical need and make the case for addressing them

Drive clinical adoption and customer success

The best product in the world doesn't help anyone if clinical teams don't use it properly. You'll make sure they do.

• Partner with our Delivery teams during implementations to ensure clinical workflows are configured correctly from day one

• Support the development of Alertive communities, facilitating the sharing of best practice frameworks and SOPs

• Work closely with customers to ensure they realise the full benefit of Alertive

• Gather structured clinical feedback from live trusts and feed it back into the product cycle

• Act as a point of escalation for complex clinical queries from our customer base

Lead on clinical safety and governance

Alertive operates in environments where the stakes are high. You'll make sure we always build with that in mind.

• Act as primary point of contact for our clinical safety consultancy and working alongside engineering to ensure risk is understood and managed appropriately.

• Act as the internal expert on clinical workflow, escalation pathways, and safe messaging practice

• Engage with clinical safety incidents and near-misses, translating learnings into product improvements

Be our leading clinical voice 

Clinical credibility helps create genuine trust with NHS partners which in turn benefits patients. 

You'll be a key part of how we build that trust.

• Support the sales and commercial team in high-value clinical conversations with medical directors, CNIOs, chief nurses, and clinical governance leads

• Present at NHS conferences, clinical networks, and industry events as a credible advocate for Alertive's approach

• Build and maintain relationships with clinical champions across our customer base

• Contribute to case studies, white papers, and clinical content that builds Alertive's evidence base and market credibility

Work closely with the wider team

We’re a small, high trust company where people work closely together and have real influence. You won’t operate in a silo. You’ll contribute to strategic decisions, commercial conversations and the wider direction of the business, with your clinical perspective shaping how we think across the company.

Who We're Looking For

We’re looking for a clinician who is as interested in improving healthcare systems and operations as they are in clinical practice itself. Someone who is energised by pace, comfortable working through ambiguity and motivated by the opportunity to help shape technology that genuinely supports NHS staff at scale.

The experience below reflects what we think would set someone up to succeed in the role. If your background looks a little different but you’re confident you could make an impact, we’d still love to hear from you.

What you'll bring

Clinical background & qualifications

• MB ChB, MBBS or equivalent medical degree with full GMC registration and licence to practise in good standing

• Substantive experience as a clinician in emergency medicine within an NHS Trust — you understand the acute environment, the pressure of time-critical decisions, and what poor communication costs

• Active clinical revalidation and commitment to ongoing CPD

Healthtech & startup experience

• 2–5 years experience working within a healthtech startup - you understand what it means to move fast, work with limited resources, and build something from the ground up

• Demonstrable experience contributing to product development, clinical feature definition, or clinical governance in a digital health or SaMD environment

• Comfortable working across product, engineering, and commercial functions - you know how to translate clinical need into language that resonates with each team

• Experience navigating the NHS procurement and clinical evaluation landscape is a strong advantage

Skills and capabilities

• Able to write clearly and concisely - clinical specs, user stories, policy documents, and external content

• Strong communicator and presenter, equally comfortable with a clinical audience and a commercial one

• Structured thinker who can hold complexity without losing sight of the practical outcome

• Comfortable with data - able to interpret usage analytics, clinical outcomes data, and product metrics

• A sophisticated user of tech products who would be able to demo products to clinical and commercial audiences

A Bit About You

• You've felt the frustration of communication failures in a clinical setting and you're motivated to fix them

• You move fast but never carelessly. You know that in healthcare, speed and rigour aren't opposites

• You thrive in environments where things aren't fully defined yet. You find that energising, not unsettling

• You're a natural connector, comfortable in a board meeting with an NHS executive one day,  and reviewing a product backlog the next

• You have high standards and low ego. You give feedback well and receive it even better

• You genuinely believe that thoughtfully designed technology can make frontline care safer and you want to be part of building it

The Practical Details

Life At Alertive

Salary: Competitive compensation for a Series A Company with equity participation as part of the package.

We're a small company doing work that genuinely matters, and we want the people here to feel both valued and connected to what we're building. That means real ownership, not just a job title — and a team that trusts you to lead your work without needing to justify every decision. You’ll have direct access to leadership, fast decisions and the knowledge that your work shapes the product. You’ll be managing a small team of 2-4 people to start across product and customer success.

In practice, that looks like this: we support flexible working as a default, not a perk. We actively encourage this role to maintain a meaningful foothold in clinical practice — whether that's one day PA a week in an ED department or a regular clinical commitment that keeps you sharp and credible. We think that makes you better at this job, and we'll structure things to make it possible.

Beyond that, you can expect a competitive benefits package including private health insurance, 26 days annual leave allowance, enhanced parental leave, 5% pension contribution and the kind of equity participation that means you'll genuinely share in what we're building together.

Applications should be submitted to talent@alertive.co.uk. We are an equal opportunities employer. We welcome applications from candidates of all backgrounds, identities, and experiences. If you need any adjustments during the application or interview process, please let us know.

About us

Alertive builds the infrastructure that healthcare teams rely on to operate effectively in fast moving and high-pressure environments. We connect people, information and workflows so NHS staff can communicate faster, make better decisions and spend more time with their patients instead of battling disconnected systems.

Our approach is shaped by the realities of frontline healthcare. We partner closely with NHS organisations and work directly with the staff using our products to understand what works in practice, the pressures teams are under and where technology can make the biggest difference to staff and their day-to-day operations.

We are an ambitious, fast-growing company with our product deployed across over 50 hospitals in the UK and growing 50% - 100% per annum. People at Alertive are trusted to lead their work, think independently and take ownership, while working closely with colleagues who care deeply about solving real problems for NHS staff.