Case Manager-Day Program
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Case Manager
Status: Non-Exempt
Reports to: Case Manager Supervisor or Director Designee
“Our mission is to provide people with developmental disabilities diverse opportunities to lead fulfilling lives”
Qualifications
- Bachelor’s degree in Human Services or a related human services field from an accredited college or university and two years of work experience working directly with persons with disabilities or
- Associate’s degree from an accredited college or university and four years of work experience working directly with persons with disabilities;
- Must be at least 21 years old;
- Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines.
Essential Functions
- Responsible for the overall coordination of care, along with some responsibility for the overall and long term elements of the program;
- Develops Individual Service Plans with client, family, funding agency representative, and members of treatment team;
- Facilitation of Individual Service Plan/Individual Treatment Plan meetings and Interdisciplinary Team Meetings, in cooperation with the Funding agency representative; and meets deadlines for completion of necessary documentation including but not limited to progress/status summaries, progress notes, and monthly/quarterly updates.
- Designated as contact for monitoring visits.
- Serves as a primary contact for families, agencies, and other professionals involved in clients’ care;
- Maintains regular contact with client;
- Coordinates services among providers to ensure continuity of care;
- Attends professional meetings as needed to represent the client and Keystone Community Resources;
- Schedules, attends, and transports clients to appointments including medical, counseling, court, supervised visitation, psychiatric appointments etc.;
- Advocates for the safety and welfare of clients;
- Coordinates admission and discharge process with Program Coordinator and Residential Manager;
- Communicates regularly with Residential Manager to ensure implementation of treatment goals in the residence; regularly updates Manager on any changes;
- Practices safe and sound crisis prevention and intervention strategies by promoting and teaching the use of preventative strategies, therapeutic activities and recreation, and early intervention techniques;
- Provides necessary coverage in homes, in emergency situations, to ensure safety and welfare of clients;
- Assume on-call coverage as assigned;
- Participates in required in-service training for continuing professional development;
- Responsible for the overall maintenance and quality of the clients’ residential file. Work Environment
- Office environment combined with Program environment, which includes community and recreational activities;
- May experience exposure to body fluids and the need to provide personal, private care to individuals;
- Varied shift hours will be required;
- Driving up to 2 hours or more for court/family meetings
Physical Abilities
- Must be able to lift and transfer 50 pounds using proper body mechanics
- Must be able to climb and descend 20 stairs carrying 10 pounds
- Must be able to bend to retrieve an object at floor level 6-12 times hourly
- Must be able to crouch at the knees 6-12 times hourly
- Must be able to kneel on both knees
- Must be able to drive for a period of one hour 3-6 times daily
- Must be able to stand for a period of one hour 6-12 times daily
- Must be able to sit for a period of one hour 6-12 times daily
- Must be able to push/pull 10 pounds
- Must be able to grasp an object with at least one hand
- Must have at least 20/40 combined vision with or without corrective lenses
- Must be able to hear a normal spoken voice with or without hearing assistance
Confidentiality
- The Health Insurance Portability and Accountability Act (HIPAA) apply to any access to the protected health information of the people in care. Such information may include, but is not limited to: identifying information, medications, treatment plans and procedures, physician’s and nurses’ notes and orders, medical and other health related records, medical and other health related appointments. Federal and state laws and regulations protect the release of such information.
- May share protected health information verbally, in writing, or electronically with medical and nursing staff, co-workers, staff of collateral agencies and family members, given the required authorization.
- All use of protected health information, verbally or in any written or electronic form, shall be used or shared only to the extent required to perform treatment responsibilities, produce required documentation for payment, and assure necessary health care.
- All protected health information, in any written or electronic medium, shall be kept secure as detailed in Keystone’s Protected Health Information policy.
- General Professional confidentiality is expected at all times both within the company and with other agencies.
Other Skills
- Perform documentation with accuracy, legibly and in a timely manner consistent with high professional, ethical standards.
- Ability to read, write and speak the English language in order to perform job duties.
- Follow written and/or verbal instructions.
- Perform basic Mathematical functions such as addition, subtraction, multiplication and division.
- Manage multiple tasks.
- Proficiency in Microsoft word, Excel, and Outlook.
- Professional writing skills.
- Complete other duties as assigned.
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