CAPPS Technical Product Lead, CAPPS Technology Operations

This is a remote position.

Position Requirements. The CPA Work includes, but is not limited to, the following:

·       Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.

·       Responsible for the CAPPS Program Vision and Strategy, which includes but is not limited to:

Defining and evolving the product’s long‑term strategy, ensuring it aligns with the State of Texas goals and technical realities.

Translating high-level business objectives into clear technical product roadmaps. Prioritize features based on customer value, technical feasibility, and team capacity.

Partnering closely with our Managed Services vendor to shape architecture, evaluate technical trade‑offs, and ensure high-quality implementation.

Understanding system design, APIs, data flows, and platform constraints well enough to make informed decisions.

Identifying technical risks, dependencies, and scalability considerations early.

Communicating product decisions and rationale clearly across teams.

Serving as the bridging voice between business needs and technical execution.

Ensuring that the long-term roadmap for systems, data, and platforms supports CPA business goals as the application service provider for the CAPPS Program.

Ensuring that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed.

Reviewing proposed solutions and ensuring they fit the enterprise ecosystem and prevent duplication or unnecessary complexities.

Providing architectural leadership for digital transformation, cloud migrations, modernization, and large-scale projects as directed by the CAPPS Product Manager.

Working with our Managed Services vendor to identify architectural risks such as scalability issues, integration and weaknesses, and legacy system constraints.

Working with functional analysts, solution architects, developers, security teams, and business to ensure a cohesive approach.

Defining and evolving the product’s long‑term strategy, ensuring it aligns with the State of Texas goals and technical realities.

Translating high-level business objectives into clear technical product roadmaps. Prioritize features based on customer value, technical feasibility, and team capacity.

Partnering closely with our Managed Services vendor to shape architecture, evaluate technical trade‑offs, and ensure high-quality implementation.

Understanding system design, APIs, data flows, and platform constraints well enough to make informed decisions.

Identifying technical risks, dependencies, and scalability considerations early.

Communicating product decisions and rationale clearly across teams.

Serving as the bridging voice between business needs and technical execution.

Maintaining standards for security, performance, compliance, and architecture. Ensuring technical risks are identified and managed responsibly.

·       Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.

·       Assisting with all applicable contract management oversight responsibilities associated with the CAPPS Program, including, but not limited to:

Assisting and participating in the annual IT control audits related to the CAPPS Central applications.

Ensuring contract data security, user permissions, audit trails, and compliance with organizational and regulatory standards.

Performing technical reviews of contract templates, metadata structures, workflows, and automation rules to ensure accuracy and usability.

Working closely with Fiscal Management’s contract managers to identify gaps and optimize contract processes.

Overseeing and/or assisting with technical oversight and support related to, but not limited to, SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review.

Maintaining documentation related to architecture, configuration, integrations, and change management.

Supporting reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance.

Reviewing and suggesting approval for all assigned Technical Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS related Technology plans related to CAPPS applications currently and planning for the future.

Planning and coordinating various technical upgrades (e.g., PeopleSoft image, PeopleSoft Fluid, PeopleTools, other software publisher upgrades, etc.).

Participating as a technical advisor during the procurement cycle for certain CPA-issued procurements for products or services associated with CPA’s CAPPS Program. Activities may include, but are not limited to, the following: research of products and services, planning activities, drafting and reviewing documents for use in solicitations, providing technical input for purposes of developing guidelines for evaluating the developed technical specifications, and serving as a technical advisor providing input to CPA’s teams during the evaluation and negotiation phases.

·       Specialty Skill Sets

Serve as a subject matter expert associated with user role Segregation of Duties (SOD) in CAPPS multi-tenant software applications.

Serve as a subject matter expert and perform Delegated Administration Level 3 for the Texas Digital Identity Services (TDIS).

Serve as the subject matter expert and be able to implement, support, and maintain products offered by PathLock that include: User Access Review (UAR),

Single Sign-On (SSO), Data Masking and A360.

·       Performing other related Work as assigned.

II.  CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
12
Required
Extensive Texas public sector experience, directly working for or supporting a Texas state government agency
12
Required
Extensive experience performing technical activities in support of CPA application systems
12
Required
Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross functional communication
10
Required
Experience preparing materials for and conducting executive-level presentations
10
Required
Experience performing technical project management activities in support of CPA’s CAPPS program
10
Required
Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
10
Required
Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies
10
Required
Experience in IT security and control practices
10
Required
Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher
10
Required
Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances.
8
Required
Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes.
5
Required
Experience with user role segregation of duties (SoD) in multi-tenant software applications.
2
Required
Experience serving in a technical product role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider
10
Preferred
Experience with software and hardware management industry best practices
10
Preferred
Experience with CPA’s legacy Statewide Financial Systems production support activities
10
Preferred
Experience developing technical specifications to support IT procurements