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The specialist answers phone calls and schedules patient care activities while facilitating information flow between physicians and patients. They are responsible for verifying demographic and financial information to ensure accurate patient identification and optimal reimbursement.
Answers phone calls and schedules patient care activities. Facilitate flow of information between physicians, patients, and clinical areas. Obtains and verifies appropriate personal, demographic and financial information for the purposes of ensuring quality patient care through proper patient identification and maximum reimbursements for all billable clinical services rendered.
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