Business Systems Analyst, Sports IT

Who We Are:

WWE® is the global leader in sports entertainment. The company creates and delivers original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, Premium Live Events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including Netflix, ESPN, NBCUniversal, USA Network and The CW. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Reports to: VP, Business Systems & Sports IT Business Partner

The Business Systems Analyst for Sports IT, partners with stakeholders across TKO’s sports brands — WWE, UFC, and PBR — to understand business operations and translate operational needs into well-defined technology solutions. This role goes beyond traditional requirements gathering, the Business Systems Analyst will also serve as the day-to-day owner of the applications within the portfolio, acting as first line of support for stakeholders, partnering with IT Helpdesk, Cyber Security, and IT Audit on application operations, and driving initiatives to closure with strong project management discipline.

Given the nature of TKO’s sports and live events businesses, the role operates in a fast-paced, deadline-driven environment where event calendars, production cycles, and broadcast windows are non-negotiable. The successful candidate will demonstrate composure under pressure, strong active listening skills, and the interpersonal awareness required to engage effectively with stakeholders across talent relations, global partnerships, sales & marketing, and live events.

Key Responsibilities
•Subject matter expert for all applications within the Sport Business Systems portfolio including documenting current and future-state processes, consistently identifying opportunities to simplify business & technical workflows, and actively improving data quality
•Delivery owner and lead for enhancements and small projects as directed by the Sport IT Business Partner VP
•User Acceptance Testing lead responsible for ensuring proper testing of all application bug fixes or enhancements has been conducted as well as securing final business approval for implementation
•Application administrator performing, or partnering with the IT Helpdesk, on access provisioning, validating appropriate user access roles with the business, and tracking required access requests end-to-end
•Day-to-day operational owner and support process lead acting as level 2 support for all applications managed within the portfolio including triaging of help desk tickets, escalation point for system failures or outages and point of contact for the development team
•Compliance activities owner working with Cyber Security on risk remediation and IT Audit on tracking materials and evidence for SOX-compliant applications
•Training lead and facilitator creating and maintaining user guides, running training workshops, and cross training the help desk and related support colleagues

Qualifications
•5+ years as a Business Systems Analyst, Business Analyst, Application Analyst (or role with comparable scope) owning enterprise business systems end-to-end — including requirements gathering, application maintenance and configuration, application support, and vendor partnership.
•Hands-on experience as a project lead or scrum master delivering small projects or business enhancements using waterfall, agile, or hybrid methodologies including requirements and user story creation, backlog refinement, and statement of work definitions for vendor-delivered implementations.
•Solid understanding of standard SDLC, quality assurance, and system integration best practices
•Experience partnering with IT Helpdesk, Cyber Security, and IT Audit on access management, remediation, and SOX evidence is a strong plus.
•Strong written and verbal communications skills
•Experience in the media, sports, entertainment, or live events industry is strongly preferred
•Certified Scrum Master or PMP is preferred

Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$90.00 hourly(minimum will not fall below the applicable state/local minimum wage thresholds)

Hiring Rate Maximum:

$120.00 hourly

WWE is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. WWE makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. WWE also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for WWE employment candidates, please review our Candidate Privacy Policy. For information regarding Terms and Conditions for this and other WWE websites, please review our Terms and Conditions.