Business Systems Analyst Intern (Undergraduate Summer 2027)

Position Purpose: Learn about various processes and functions within the Managed Care industry and develop professionally by contributing to projects that support the business.

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

• Evaluate and improve ServiceNow SOP and Knowledge Article templates and the Request Form, and assess whether processes collect the information needed to manage and improve the business

• Analyze AOC alerts, failures, and incidents to identify recurring patterns, persistent problems, and repeat operational work, and recommend alert tuning, automation, SOP improvements, or deeper investigation

• Identify trends, gaps, and opportunities for process, and knowledge improvements

• Develop reports and visualizations to communicate findings, guide practical recommendations, and measure improvement
  
• Learn various job functions within the Managed Care industry and explore various career opportunities

• Apply academic knowledge and learn new skills by contributing to various projects

• Research various legal, regulatory, and other topics within functional area and industry

• Attend training and development presentations to enhance professional competencies
• Performs other duties as assigned

• Complies with all policies and standards

Education/Experience: High school diploma or equivalent. Must be enrolled in an undergraduate program at an accredited university or college, preferably in a field related to the hiring department through the internship period.

Pay Range: $18-26/hour

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act