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Job Description:
Job Title: Business Support Data Analyst
Location: Springfield, Missouri (Remote)
Department: Client Financial Services and Benefit Advocacy Services
Employment Type: Full-time
Job Summary:
Are you passionate about turning data into meaningful insights that drive impact? Join our compassionate, collaborative team where your work directly supports mission-driven outcomes that help others thrive. In this role, you’ll enjoy the opportunity to work remotely, influence revenue cycle strategies, collaborate with talented cross-functional teams, and use cutting-edge tools to solve complex problems. We are seeking someone who is detail-oriented, analytically driven, innovative, and committed to delivering high-quality results with a strong customer service mindset.
As a Business Support Data Analyst, you will design and maintain advanced reports that support Revenue Cycle teams in managing accounts receivable (AR). You’ll analyze data from multiple sources, identify trends and opportunities, and provide actionable insights to improve operational performance. This role requires strong technical expertise, critical thinking, and the ability to translate complex data into clear, meaningful information that drives decision-making.
This position offers…
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
• Design, develop, and maintain insightful reports that combine EHR and third-party payer data to support Revenue Cycle operations
• Analyze data trends to identify opportunities for improving accounts receivable performance and operational efficiency
• Collaborate with cross-functional teams to integrate analytics into workflows and support strategic decision-making
• Troubleshoot complex data and reporting issues, providing actionable solutions and recommendations
• Utilize SQL and reporting tools to extract, mine, and transform data into meaningful insights
• Develop and maintain audit reports to identify discrepancies and ensure data accuracy
• Track key performance indicators (KPIs) and monitor quality control metrics
• Act as a subject matter expert (“super user”) for Revenue Cycle reporting tools, supporting system upgrades and enhancements
• Support Revenue Cycle strategy initiatives by identifying key focus areas and delivering data-driven recommendations
• Organize and simplify complex datasets into clear, user-friendly formats
Education, Experience, and/or Credential Qualifications:
• Bachelor’s degree preferred
• Two (2) years of Revenue Cycle operations experience in finance, decision support, or related financial analysis
OR
• Four (4) years of Revenue Cycle operations experience in a similar organization within finance, decision support, or related financial analysis
• Experience with reporting tools and data analysis systems required
• Experience with SQL, Excel, Tableau, Crystal Reports, or similar analytics platforms
• Certification through AAHAM, AHIMA, and/or HFMA preferred
• Certified Professional Coder (CPC) preferred
Additional Qualifications:
• Strong analytical, organizational, and communication skills
• Ability to collaborate effectively with leaders and cross-functional teams to achieve business objectives
• Current driver’s license, acceptable driving record, and current auto insurance
• Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check
Physical Requirements
• Perform sedentary work, exerting up to 10 pounds of force occasionally
• Sit for extended periods with occasional standing or walking
• Use repetitive hand, finger, and arm movements for typing and data entry throughout the workday
Keywords: Revenue Cycle, Data Analyst, SQL, Tableau, Financial Analysis, Healthcare Analytics, Accounts Receivable, Reporting, Data Visualization, Business Intelligence
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Brightli is a Smoke and Tobacco Free Workplace.
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