Business & Product Operations Coordinator

Business & Product Operations Coordinator

Job Type: Full-time

Kaysville, UT and Remote (United States Only)

Who We Are:

Founded in 2015 by a dad of two, Bark is an online safety company that helps families protect their kids online and in real life. Over the past decade, we’ve transformed into the industry leader of safer tech for children, garnering recognition from TIME Magazine, Wired, The New York Times, Forbes, and countless other publications.

We’re at the forefront of the online safety revolution, designing and building smart devices that families need with parental controls that actually work. Our Bark Phone, Bark Watch, Bark Home, and Bark app are enabling today’s parents to help keep their kids safe like never before — and we’re just getting started.

Bark is also deeply committed to education and community impact. Through our Bark Community Partners program, we work with schools, nonprofits, and local organizations to provide online safety resources, training, tools, and safer technology to families and educators. 

At the heart of Bark is our hard-working team of remote employees who are passionate about our mission. We care about our work, each other, and building a safer digital world each and every day.

This role sits inside our growing go-to-market team in a support capacity. It exists to make our marketing, revenue operations, and product teams faster and more effective — keeping data clean, lists built, campaigns moving, and products well understood and documented.

Job brief:

This is a cross-functional support role. The primary job is taking work off the plates of the marketing, revenue operations, and product teams and getting the details right — accurate data, well-built lists, campaigns that go out on time, and products you know well enough to help troubleshoot and document.

Range and dependability are your edge: you pick things up fast, you follow through, and someone can hand you an ambiguous task and trust it comes back done, and done right. Broader ownership and depth can come with time — dependable, high-quality support comes first.

What you will do:

1. Support Revenue Operations & CRM

• Help keep HubSpot clean — deduplication, data cleansing, and record updates — so the rev ops team can rely on accurate data
•  Build and segment contact and company lists to support outreach and campaigns
•  Assist with deal, pipeline, and reporting workflows

2. Support Marketing Operations

• Help build and coordinate direct mail and mailer campaigns
• Support email and outreach campaign setup, list pulls, and execution
• Help maintain marketing data and track campaign performance

3. Research & Data

• Research accounts, contacts, and markets to support sales and marketing efforts
• Compile, clean, and structure data sets for analysis and outreach
• Turn messy inputs into usable, organized information

4. Support the Product Team

• Develop working knowledge of our products (Bark Phone, the schools product, and others)
• Help troubleshoot product issues and route them appropriately
• Help write product briefs, internal documentation, and reference materials

5. Pitch In on Special Projects

• Take on cross-functional projects as priorities shift
• Partner with the marketing, rev ops, and product teams to help get things done

Requirements:

• Strong technical aptitude and comfort picking up new tools and software quickly
• Strong attention to detail, especially with data
• Reliability and follow-through. Teammates can count on your work being done, and done right
• Clear, concise written communication
• A proactive, figure-it-out mindset and willingness to take on ambiguous tasks and see them through

Preferred

• Hands-on experience with HubSpot or another CRM
• Exposure to marketing or sales operations
• Internship or project experience in a tech, SaaS, or operations environment

Benefits:

• Competitive compensation commensurate with experience
• Equity stake in Bark
• Paid time off 
• Paid sick time
• Health Benefits:
  • Medical
  • Dental
  • Vision
  • Healthcare Support
  • On-Demand Primary Care
  • Online Mental Health Therapy
  • Flexible Spending Account (FSA)
  • Supplemental Life Insurance
  • 401(k)
  • Voluntary Long-term and Short-term Disability Insurance

Next Steps:

Please be sure to add notifications@app.bamboohr.com to your contact list to ensure delivery of all correspondence from us.

We recognize people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. We encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Bark is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.