Business Analyst - Finance Operations Continuity (Remote)

This is not a traditional consulting role. It is a building role. You will help create the structure that allows work to continue smoothly when someone is absent, overloaded, replaced, or when a new person needs to take over quickly.

What you will do

• Analyze how operational processes work in practice
  
• Identify unclear decision points, exceptions, and dependency risks
  
• Build clear SOPs and process documentation in a standard format
  
• Translate decision points and process knowledge into decision trees and rules libraries
  
• Define what should happen when the normal workflow breaks down
  
• Clarify who owns each step, who is backup, and when to escalate
  
• Work with process owners and users to validate real-life workflow logic
  
• Support pilot implementations and improve process continuity over time
  
• Help make processes more scalable, transferable, and AI-ready
  

• 3-5 years of experience in operations, finance operations, process documentation, or similar
  
• Strong analytical and organizational skills
  
• Strong written communication skills
  
• Ability to work with templates and standard frameworks
  
• Comfortable working with cross-functional teams and remote environments
  

Preferred

• Experience in AP, AR, General Accounting, in shared services or finance support processes.
  
• Experience with workflow systems or ERP-based environments
  
• Experience in SOP building, quality control, or process improvement