Business Analyst

Overview of position:

FEDITC is seeking a Business Analyst to support the Cybersecurity and Infrastructure Security Agency (CISA) in the planning, assessment, and modernization of mission and business processes. The successful candidate will work with government stakeholders, technical teams, and program leadership to gather requirements, analyze current operations, identify opportunities for improvement, and support technology-enabled transformation initiatives.

This position is ideal for professionals who enjoy solving complex business problems, facilitating stakeholder discussions, documenting requirements, and helping organizations adopt new technologies and capabilities. 

A United States Citizenship is required to be considered for this position. Must be able to obtain and maintain DHS suitability and access to government systems and information as required. Personnel will support a DHS environment containing Controlled Unclassified Information (CUI). 

Responsibilities:

• Facilitate stakeholder interviews, workshops, and discovery sessions.
• Gather, analyze, and document business and system requirements.
• Conduct current-state assessments and identify operational gaps.
• Develop process maps, workflow diagrams, and business documentation.
• Support the development of implementation plans, roadmaps, and modernization strategies.
• Create executive briefings, reports, and recommendations for government leadership.
• Support organizational change management and technology adoption efforts.
• Develop SOPs, job aids, user guides, and training materials.
• Coordinate with technical teams to ensure business needs are accurately translated into actionable solutions.
• Support project planning, status reporting, and deliverable development.
• Assist with the continuous improvement of mission processes, digital services, and user experiences. 

Experience/Skills:

• 5+ years of experience performing business analysis, requirements development, process improvement, or technology modernization support.
• Experience gathering and documenting business requirements.
• Experience facilitating meetings and stakeholder engagements.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience preparing reports and presentations for leadership audiences.
• Proficiency with Microsoft Office and collaboration tools.

Preferred Experience/Skills:

• Experience supporting DHS, CISA, or other Federal civilian agencies.
• Familiarity with Agile project environments.
• Experience using Jira, Confluence, Visio, Lucidchart, or similar tools.
• Experience supporting digital transformation initiatives.
• Understanding of AI-enabled business processes and technology adoption.

Education:

• Bachelor's degree in Business, Information Systems, Management, Public Administration, or a related discipline.

Preferred Certifications:

• CBAP, CCBA, PMI-PBA, CSPO, or equivalent certification. 

Clearance:

• Must be able to obtain and maintain DHS suitability and access to government systems and information as required. Personnel will support a DHS environment containing Controlled Unclassified Information (CUI).
• Must be a United States Citizen
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).