Benefits Consultant, FT, Days, Remote

Inspire health. Serve with compassion. Be the difference.

Job Summary

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference

• Follows pre-defined processes to ensure all benefits are accurately reflected in all systems. Ensures that payroll deductions are correct. 

• Provides service to all Prisma Health Team Members on benefit related matters. Escalates issues to the appropriate level in a timely manner.

• Coordinates with outside parties to resolve problems of eligibility, incorrect billing, cancellations, plan changes, etc.

• Makes routine assessments during interactions with customers to identify relevant trends and provide input for developing workflow plans.

• Manages sensitive and confidential matters, protecting the security of the information, data and files.

• Communicates and educates Team Members in live settings to include one-on-one meetings, group meetings and online webinars.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High School diploma or equivalent.

• Experience - One (1) year benefits, human resources, customer service experience.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Computer skills (Proficient Microsoft Office Suite skills, data entry)

• Mathematical skills

Work Shift

Location

Facility

Department

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.