Atlassian SME

ASRC NetCentric is seeking an Atlassian SME to support the DHS Development, Engineering, and Enterprise Projects (DEEP) program.

Work location: Remote

Summary: The DHS DEEP program provides application analysis, architecture, engineering, development, testing, operations, maintenance, and modernization support across Microsoft 365, Azure, Power Platform, SharePoint, ServiceNow, Drupal, Atlassian, GitLab, data, analytics, security, and custom application technologies. The team uses DHS SELC and agile delivery practices and supports secure, accessible, reliable enterprise applications.

Responsibilities:

• Configure and administer Jira and Confluence to support agile planning, requirements, delivery tracking, reporting, and knowledge management.

• Configure Jira projects, issue types, fields, workflows, screens, permissions, notifications, automation, boards, and dashboards.

• Configure Confluence spaces, templates, permissions, macros, page structures, and knowledge-management standards.
• Support requirements, user stories, test cases, metrics, release tracking, and project documentation.
• Integrate Atlassian tools with GitLab, identity, reporting, and other enterprise platforms when approved.
• Troubleshoot platform issues, support users, and maintain configuration and administrative documentation.
• Apply governance, security, accessibility, records-management, and change-control requirements.

Qualifications

• Bachelor's degree or six (6) additional years of relevant professional experience in lieu of a degree.
• Minimum of 5 years of directly relevant professional experience for this position.
• Must be a U.S. citizen to meet contract requirements and be able to successfully complete a government background investigation.
• Ability to obtain and maintain a Public Trust or other required DHS suitability determination.
• Strong written and verbal communication skills and the ability to collaborate with Government and contractor stakeholders.
• Experience working in agile delivery environments and producing clear technical or program documentation.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, age, national origin, religion, disability, protected veteran status, or any other factor prohibited by applicable law.