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The specialist will serve as the primary resource for clinicians and staff regarding athenaHealth workflows, training, and system setup. They will also monitor clinical documentation for compliance and support practice expansion initiatives.
Job Title | AthenaHealth Specialist – Remote (Offshore) |
Reports To | Executive Director of Operations |
Location | Remote (Offshore) — must work U.S. Central Time hours |
Schedule | Monday–Friday, 7:00 AM – 4:00 PM CST |
Employment Type | Full-Time, Independent Contractor |
Experience Level | 3–5 years athena experience |
Generation Clinical Partners (GCP), based in St. Louis, is a physician-led medical practice exclusively dedicated to caring for frail elderly residents in senior living communities, including skilled nursing, long-term care, and assisted living settings. We are seeking a remote, offshore athenaHealth specialist with 3–5 years of experience to serve as our resource and support on athena, maximizing efficiency, maintaining compliance and supporting clinical and administrative staff. This is a dedicated remote role requiring full availability during core U.S. business hours (CST) to support providers and staff in real time.
• Serve as the main point of support and resource for clinicians and staff with questions and issues related to athena primarily but also PCC and MatrixCare.
• Train new clinicians in athena workflows and our practice processes like incorporating digital on-calls, voice to text, census management, etc
• Set up new practices, location and departments in athena as we expand to different states
• Structure and manage targeted training, new releases/deployments by athena, compliance, quality metrics
• Monitor clinical documentation for accuracy, completeness, and compliance gaps in athena to identify additional training opportunities
• Be available and responsive via Google Meet and athenaText throughout the workday for real-time support
• Assist with Promoting Interoperability and other ACO initiatives
• Clinical charting, compliance tracking, and e-prescribing within athenaClinicals
• Evaluation and Management (E&M) coding and compliance documentation
• Prescription drug monitoring program (PDMP) integration and real-time medication history review
• Patient/resident chart setup and maintenance (medications, allergies, lab results) within athenaClinicals
• Secure clinical messaging and care coordination workflows
• Support specialty documentation needs where applicable
• 3–5 years of hands-on experience with athenahealth products, with strong depth in athenaClinicals
• Demonstrated experience designing and delivering in-depth clinical training programs
• Working knowledge of clinical documentation and compliance workflows
• Reliable high-speed internet and a quiet, professional home office setup suitable for video calls
• Ability to work from 7:00 AM–4:00 PM CST, Monday through Friday
• Strong written and verbal English communication skills
• Comfortable delivering training via video conferencing tools
• Self-directed and able to manage tasks with minimal on-site supervision
• Completion of a 4-year College degree
• 3-5 years prior experience working with athenahealth on a clinical training role
• Salary commensurate with experience. USD 1,000 to 1,400 per month
• Long term stable engagement
• 10 days Paid Time Off
• Direct mentorship path toward more advanced responsibilities as the practice expands
• Growth and managerial opportunities
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