The associate staff engineer will design, develop, and maintain ServiceNow solutions, focusing on Source to Pay and ITSM modules. They will collaborate with global teams to implement integrations, troubleshoot platform issues, and ensure adherence to development standards.
Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery
Job Description
REQUIREMENTS:
Experience: 4+years
Strong experience in ServiceNow Source to Pay (S2P) and ITSM modules
Hands-on experience with ServiceNow Service Portal and UI Builder
Experience in designing, developing, and implementing ServiceNow solutions across enterprise environments
Strong experience in ServiceNow integrations with third-party and enterprise applications
Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions
Experience with Jelly Scripting and AngularJS
Ability to understand business requirements and translate them into scalable technical solutions
Experience in developing and configuring custom ServiceNow applications and workflows
Strong understanding of ServiceNow platform architecture and best practices
Experience in performing component integration testing and troubleshooting issues
Strong analytical, problem-solving, and debugging skills
Good communication and stakeholder management skills
Experience in CSM, GRC, or HRSD modules will be an added advantage
ITIL knowledge is preferred
RESPONSIBILITIES:
Work with global teams to implement and enhance ServiceNow solutions across multiple locations
Provide technical expertise for ServiceNow development, primarily within Source to Pay (S2P) and ITSM modules
Design, develop, and maintain ServiceNow integrations with enterprise applications
Gather, analyze, and understand business requirements and translate them into technical solutions
Configure and customize ServiceNow applications to support business processes
Develop platform capabilities using ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions
Build and enhance user experiences using Service Portal and UI Builder
Develop solutions using Jelly Scripting and AngularJS where required
Perform component integration testing and ensure quality deliverables
Troubleshoot and resolve application, integration, and platform-related issues
Support process standardization and continuous improvement initiatives
Ensure adherence to ServiceNow development standards, governance, and best practices
Collaborate with stakeholders, functional teams, and technical teams for successful project delivery
Participate in design discussions and provide recommendations for scalable ServiceNow implementations
Support platform enhancements, upgrades, and ongoing maintenance activities
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field
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