Associate Principal, Sales Solution Engineer (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

In the Payment Accuracy portfolio, our mission is reduce administrative expense, reduce abrasion and create a better patient experience by shifting actionable insights left in the claim lifecycle. Availity’s dual sided network and powerful platform provides the foundation to deliver the right content at the right time in the workflow with real-time benefits to providers, payers and patients. 

We are looking for a highly motivated individual to join our Payment Accuracy team as a Payment Accuracy Solution Consultant.  This role is part of an evolution in our Solutions Engineering approach, moving from generalist support to deep, domain-specific expertise, and will play a critical role in accelerating growth in a complex and highly specialized market.

This individual will work in close partnership with sales, account management, strategy, product, and technology teams to grow our Payment Accuracy business, particularly across payer-focused accounts, both pre- and post-sale. The successful candidate will ultimately be accountable for driving net new revenue growth, while also expanding and retaining customer relationships through deep technical and domain expertise.

This role requires a blend of technical acumen, payment accuracy (payment integrity, claims processing) knowledge, strong problem-solving and analytical skills, and excellent relationship-building and communication capabilities. More importantly, this individual will serve as a trusted domain expert who can confidently engage with customers on complex claims workflows, payment integrity strategies, and interoperability challenges, while reducing reliance on product teams in customer-facing situations.

Sponsorship, in any form, is not available for this position.

Location: Remote, US
 

Why you want to work on this team:

• Energized by innovation, transformation and disruption
• Passionate about working in a space that is complex and disruptive in nature
• Playing a critical role in supporting Payment Accuracy revenue growth for Availity and expanding adoption of the Availity platform
• Build trusted advisor relationships with some of the largest payer organizations in the country
• Operate at the intersection of sales, product, and customer engagement, with high visibility and influence

To be qualified for this position you:

• Bachelor's or advanced degree in Business, Information Technology, healthcare or a related field
• A minimum of 5 years of experience working at a health plan, a health technology company serving health plans, or in healthcare consulting serving health plans
• Demonstrated success in contributing to or directly driving revenue growth in a customer-facing, technical, or consultative role
• Deep expertise in payment accuracy use cases, claims workflows, claims adjudication, or related payer operations
• Strong technical orientation, including APIs, interoperability, and data exchange concepts
• Proficiency in claims data processing and standards (e.g., X12, FHIR), with the ability to articulate challenges and solutions
• Proven ability to engage in customer-facing, presales or consultative conversations, partnering effectively with sales teams
• Experience collaborating across sales, account management, product, and technology organizations
• Strong communication, presentation, and relationship-building skills

You will set yourself apart with:

• Familiarity with claims data processing and data standards (e.g., X12, FHIR)
• Familiarity with other administrative workflows (e.g. Prior Auth)
• API/interoperability best practices, platform mindset
• Payment Accuracy, Payment Integrity or Revenue Cycle Management Experience

You will be:

• Driving top-line revenue growth by advancing payment accuracy sales opportunities in close collaboration with sales and account management teams
• Serving as a technical and domain SME during sales engagements, particularly in payer-focused deals involving claims and payment integrity workflows
• Partnering closely with product teams to stay aligned on current capabilities and future roadmap direction, and bringing that knowledge into customer conversations
• Delivering compelling presentations and demos of Availity payment accuracy solutions to prospective and current customers
• Leading solution design and consultative discussions that map customer workflows to Availity platform capabilities
• Developing technical solution proposals, including data flows, integrations, and architecture considerations
• Supporting RFP responses in collaboration with proposal and growth teams
• Participating in pilot engagements and presenting insights tied to payment accuracy use cases
• Acting as a bridge between sales, product, and customer stakeholders, ensuring alignment and clarity throughout the sales cycle
• Advising customers on technical strategy, integration approaches, and implementation considerations
• Supporting account management teams in driving customer success, retention, and expansion
• Translating complex technical concepts into clear, business-relevant narratives for both technical and non-technical audiences

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. 
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! 
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Recruiter Recorded Video Pre-Screen
• Video Interview with Vice President, Product, Payment Accuracy
• Product Panel Video Interview
• Sales Panel Video Interview
• Final Interview with Chief Product Officer

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success.  As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

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