Associate eLearning Developer - Remote

About us

HCPro, LLC. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. We help healthcare organizations drive consistency and maximize efficiencies across the revenue cycle, resulting in measurable clinical, quality, and financial improvements.

We are a multidisciplinary tech-enabled business education company. Our goal is to drive revenue cycle efficiency through education.

• Delivering Information in Meaningful Ways

We combine intuitive technology and targeted subject matter expertise to empower people to exceed their professional goals.

• Driving Improvement from Within

We partner with healthcare providers to create a culture that values education and prioritizes compliance, quality care, and revenue cycle success.

• Aligning People, Process, and Policy

We understand the intricate nuances of both acute and post-acute healthcare settings so we can help streamline efficiencies and support the implementation of complex compliance initiatives.

Diversity and equal opportunity

What does this role do at HCPro?

The Associate eLearning Developer is a part of our dynamic eLearning Production team and plays an integral role in designing, producing, and maintaining high-quality eLearning courses, instructor-led training, and related content. This role requires creativity, technical proficiency, and a collaborative spirit to develop engaging learning experiences that align with project goals and timelines.

Primary Duties and Responsibilities:

• Utilize tools such as Adobe Audition, Articulate Storyline, and other design software to:
• Sync audio with visual elements,
• Design and customize layouts,
• Edit course content, and
• Publish and deliver eLearning courses and related assets.
• Manage the Request for Files queue by preparing and distributing editable course materials and source files to instructors and reviewers during the content review process.
• Coordinate audio production activities, including preparing narration scripts, generating AI voiceovers, reviewing audio quality, and integrating audio assets into eLearning projects.
• Manage the Quick Fix Jira queue by reviewing requested updates, communicating with instructors and stakeholders as needed, implementing content revisions, and republishing updated course materials.
• Collaborate effectively with voice-over talent, content development teams, external subject matter experts (SMEs), and eLearning team members to ensure the timely delivery of eLearning materials.
• Conduct thorough quality assurance testing to identify and resolve technical or content-related issues.
• Proactively communicate issues and propose solutions to improve processes or outcomes.
• Perform effectively in a fast-paced environment, meeting strict deadlines while maintaining high-quality standards.
• Work both independently and as part of a collaborative team to achieve project objectives.
• Stay organized and adaptable, managing multiple projects while accommodating shifting priorities with minimal notice.
• Support the team with additional projects and tasks as needed.

Qualifications:

• Bachelor's degree required.
• Proficiency with Microsoft Office Suite, particularly PowerPoint.
• Strong aptitude for quickly learning new software and tools.
• Excellent verbal and written communication skills.
• Strong technical skills, including the ability to independently research and troubleshoot technology and content-related issues.
• Exceptional organizational and project management skills, with a high degree of attention to detail.
• Demonstrated ability to effectively self-manage workload, balance competing priorities, and work independently with minimal supervision.
• Strong prioritization skills, with the ability to assess urgency and importance across multiple concurrent projects and requests.
• Proven ability to consistently meet deadlines in a fast-paced, deadline-driven environment.
• Ability to adapt quickly to changing priorities and business needs while maintaining quality standards.
• Ability to work effectively both independently and as part of a collaborative team.

Preferred Qualifications

• Familiarity with Articulate 360.
• Experience using audio editing software such as Adobe Audition, Audacity, or WavePad.
• Experience working with project management or ticketing systems such as Jira and Smartsheet.
• Experience in eLearning development, instructional technology, digital media production, or related fields.