AR Specialist

POSITION SUMMARY:

*This is a temporary position. Candidates must be legally authorized to work remotely in India. 

TriVoca Health is seeking a detail-oriented and organized Accounts Receivable Specialist for a full-time, 3-month contract engagement. This role is responsible for managing the end-to-end billing and invoicing process, ensuring accuracy, compliance, and timely execution across all customer accounts. The ideal candidate brings hands-on experience with billing operations, a strong understanding of Purchase Order (PO) requirements, and the ability to work cross-functionally to resolve discrepancies quickly and efficiently.

KEY JOB RESPONSIBILITIES:

Billing & Invoicing

• Prepare and issue accurate sales and invoices in a timely manner.
• Verify customer billing requirements prior to invoice generation, including identifying customers who require Purchase Orders (POs).
• Ensure all invoices are issued in accordance with customer-specific billing requirements and internal company policies.
• Coordinate with internal teams to obtain supporting documentation needed for invoicing and billing submissions.

Purchase Order Management

• Apply knowledge of PO validation processes to ensure billing is aligned with approved purchase orders.
• Identify and flag any missing, expired, or mismatched POs before invoice issuance to prevent billing delays or disputes.
• Maintain accurate records of PO status across accounts and follow up as needed with internal stakeholders.

Discrepancy Resolution

• Investigate billing discrepancies, errors, and customer inquiries promptly and thoroughly.
• Implement corrective actions to resolve issues and prevent recurrence.
• Communicate resolution status clearly to internal teams and, where appropriate, directly to customers.

Compliance & Accuracy

• Ensure all billing activities adhere to company policies and customer-specific contractual requirements.
• Maintain organized and audit-ready documentation for all invoicing and billing activity.
• Support month-end close activities related to accounts receivable as needed.