The AR Specialist is responsible for managing the end-to-end billing and invoicing process, including verifying purchase orders and ensuring compliance with customer requirements. They will also investigate and resolve billing discrepancies while maintaining accurate, audit-ready documentation.
POSITION SUMMARY:
*This is a temporary position. Candidates must be legally authorized to work remotely in India.
TriVoca Health is seeking a detail-oriented and organized Accounts Receivable Specialist for a full-time, 3-month contract engagement. This role is responsible for managing the end-to-end billing and invoicing process, ensuring accuracy, compliance, and timely execution across all customer accounts. The ideal candidate brings hands-on experience with billing operations, a strong understanding of Purchase Order (PO) requirements, and the ability to work cross-functionally to resolve discrepancies quickly and efficiently.
KEY JOB RESPONSIBILITIES:
Billing & Invoicing
Prepare and issue accurate sales and invoices in a timely manner.
Verify customer billing requirements prior to invoice generation, including identifying customers who require Purchase Orders (POs).
Ensure all invoices are issued in accordance with customer-specific billing requirements and internal company policies.
Coordinate with internal teams to obtain supporting documentation needed for invoicing and billing submissions.
Purchase Order Management
Apply knowledge of PO validation processes to ensure billing is aligned with approved purchase orders.
Identify and flag any missing, expired, or mismatched POs before invoice issuance to prevent billing delays or disputes.
Maintain accurate records of PO status across accounts and follow up as needed with internal stakeholders.
Discrepancy Resolution
Investigate billing discrepancies, errors, and customer inquiries promptly and thoroughly.
Implement corrective actions to resolve issues and prevent recurrence.
Communicate resolution status clearly to internal teams and, where appropriate, directly to customers.
Compliance & Accuracy
Ensure all billing activities adhere to company policies and customer-specific contractual requirements.
Maintain organized and audit-ready documentation for all invoicing and billing activity.
Support month-end close activities related to accounts receivable as needed.
ATTRIBUTES FOR SUCCESS AT TRIVOCA:
At TriVoca, how work gets done matters as much as the results themselves. Our values shape how we show up for our colleagues, our clients, and our work every day. A successful AR Specialist demonstrates:
Be Collaborative —You work closely with internal teams to gather documentation, resolve discrepancies, and keep billing on track without silos.
Stay Curious —You dig into discrepancies rather than routing around them. You ask the right questions toget tothe right answer.
Take Action—You move with urgency. When a billing issue comes in, youownit, resolve it, and follow through.
Put the Client at the Center —You understand that accurate, timely billing is a direct reflection of the experience TriVoca delivers to its clients.
QUALIFICATIONS:
Required Skills & Competencies
Strong attention to detail and commitment to accuracy in all billing and invoicing activities.
Solid knowledge of billing, invoicing, andaccountsreceivable processes.
Familiarity with Purchase Order (PO) validation and customer billing requirements.
Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
Effective communicator with the ability to coordinate across internal teams and follow up on outstanding items.
Ability to work independently and take ownership of assigned responsibilities in a fast-paced environment.
Preferred Experience
Prior experience inan AR, billing, or accounting support role.
Proficiencyin Microsoft Excel and familiarity with billing or ERP systems.
Experience working in a professional services or healthcare-adjacent environment a plus.
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