Application Specialist - D365 Field Service & Power Platform
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AI Summary
Are you driven to grow, lead, and make a meaningful impact? At Apex, we’re building more than a consulting and engineering firm—we’re creating a place where your career accelerates, your contributions matter, and your potential is fully realized. We believe your growth is our growth, which is why we invest in your development at every stage of your career. Here, you’ll work on projects that shape communities, protect the environment, and create lasting impact, all while being empowered with the autonomy and flexibility to do your best work.
Fueled by high quality delivery, exceptional client retention, and strategic acquisitions, Apex Companies continues to rank among the fastest-growing firms in the AEC industry, recently recognized by the Zweig Group for our industry-leading growth. Our success is grounded in strong leadership, a collaborative culture, and a shared commitment to delivering exceptional outcomes.
As we continue to expand, we're looking for high-performing professionals who are ready to lead, collaborate, innovate, and create impact. At Apex, you help shape what's next. When we succeed together, we share in that success. All Apex positions are eligible for annual bonus opportunities, reinforcing our commitment to recognizing and rewarding meaningful contributions that drive our collective growth.
Application Specialist – D365 Field Service & Power Platform
Position Overview
Apex is seeking a highly capable Application Specialist to support the implementation, optimization, and ongoing operation of our Dynamics 365 Field Service (D365FS) and Power Platform solution. This role serves as the functional backbone of the platform post-build, bridging the gap between end users, helpdesk support, and engineering.
Role Summary
The Application Specialist translates business needs into configuration and front-end platform changes, supports implementation and post-go-live stabilization, acts as an escalation point for complex issues, partners with engineering to define low-code vs. pro-code boundaries, and drives training, adoption, and continuous improvement.
Key Responsibilities
- Configure and maintain D365 Field Service and Power Platform components
- Translate business requirements into functional solutions
- Support implementation, testing, and rollout
- Provide post-go-live support and system stabilization
- Act as tier 2/3 escalation for Helpdesk
- Support client-facing platform issues via PMs
- Collaborate with Product and Engineering teams
- Deliver training and onboarding for users
Required Qualifications
- Experience with Dynamics 365 Field Service
- Experience with Power Platform (Power Apps, Power Automate, Dataverse)
- Strong understanding of configuration vs customization
- Experience supporting enterprise applications
- Strong troubleshooting and communication skills
Preferred Experience
- AEC or environmental consulting experience
- Background in application support or functional consulting
- Exposure to mobile workforce or inspections
- Experience working alongside development teams
Why This Role Matters
This role reduces the burden on engineering, strengthens platform support, improves user adoption, and ensures sustainable long-term platform success.
Why you'll love working for us:
- Company-subsidized medical and dental.
- Company-paid life, short- and long-term disability.
- 401k match, tuition assistance, and more.
- Cross-training and the ability to work on a variety of projects.
- Performance-based bonuses or other incentives.
- Working with the best and brightest in the industry.
- 2,000+ employee national firm with 70+ locations across the US.
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Apex Job Title: Sr Software Developer Req ID: 11971 |
We believe in equality for all and celebrate the diversity and differences of our employees, customers, and communities. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Apex aims to make apexcos.com accessible to all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact Talent@apexcos.com or (301) 417-0200. Likewise, feel free to reach out to us if you would like to view or discuss Apex policy related to equal employment opportunity or have any related concerns. EO/AA/VEV/Disabled Employer
TO ALL RECRUITMENT AGENCIES: Apex Companies does not accept unsolicited agency resumes. Please do not forward resumes for any of our job postings to our career’s sites, or to any employees of Apex Companies or affiliates. Apex Companies is not responsible for any fees related to unsolicited resumes.
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