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The Straits Network

Analyst- Client Solutions

Posted a month ago
0-2 years experience
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AI Summary

The role involves managing end-to-end expert matching between clients and industry experts while providing research and consulting support. You will also assist in client engagement, project execution, and cross-functional collaboration to ensure high-quality delivery.

Lynk is the best place to seek, build, and share credible human expertise. We power the new knowledge economy through our Knowledge-as-a-Service platform, connecting global clients with industry experts to support informed business decisions. Our clients include Fortune 500 companies, investment firms, professional services firms, governments, and other global organizations.


We are seeking a Client Solutions professional (1–3 years experience) for a contractual role based in Chengdu. This is a client-facing role involving expert engagement management, research support, and client servicing. The ideal candidate is fluent in English, and comfortable working in a fast-paced, global, remote environment


Key Responsibilities


1. Client & Expert Engagement Management

  • Manage end-to-end expert matching between clients and industry experts, with a focus on projects
  • Ensure timely and high-quality delivery of expert insights
  • Coordinate effectively between clients and experts across regions

2. Research & Consulting Support

  • Support clients with market research, industry benchmarking, and competitive analysis focused on projects
  • Translate client requirements into structured research outputs
  • Provide clear and actionable insights to support decision-making

3. Client Support & Delivery

  • Support ongoing client engagement and project execution
  • Assist in managing client requests and ensuring smooth delivery of outcomes
  • Help maintain high client satisfaction and responsiveness

4. Cross-Functional Collaboration

  • Work closely with internal global teams to deliver projects
  • Ensure seamless coordination across time zones and stakeholders
  • Support efficient execution of client deliverables in a remote setup


What We Are Looking For


  • 1–3 years of experience in consulting, research, recruitment, client servicing, or related fields
  • Strong proficiency in English (mandatory)
  • Strong communication and interpersonal skills
  • Analytical thinking and research capability
  • Ability to work independently in a remote, fast-paced, target-driven environment
  • Self-motivated, proactive, and detail-oriented mindset
  • Interest in consulting, markets, and business strategy


What We Offer


  • Competitive remuneration package, including attractive performance-based incentives. Team members exceeding their target can earn a high proportion of their monthly base salary in commissions, measured and paid quarterly
  • Fast career progression with our merit based promotion policy
  • An environment that respects diversity and inclusion


Additional Information


Location: Remote

Experience Required: 1–3 years

Language Requirement: English (professional level)

Employment Type: Contractual


Notes

- Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account.

- All new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check.

- Lynk is an equal opportunities employer.

- This is a contractual role.

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