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AI Summary
Design and implement AI and automation solutions for IT and business processes using scripting languages and automation platforms. Develop and train machine learning models for predictive maintenance and anomaly detection while integrating Gen AI capabilities into workflows.
Roles & Responsibilities :
- Design, develop, and implement AI & automation solutions for IT / Biz processes
- Develop and maintain reusable repository of automation scripts and workflows using scripting languages (e.g., Python, PowerShell or RPA ) and automation platforms (e.g., ServiceNow, MS System Center, Opentext Automation Center, Ansible, Terraform,).
- Integrate AI, Gen AI & ML capabilities into automation workflows to enable intelligent automation, predictive analytics, self-healing systems, AI Agents & Copilots
- Develop and train machine learning models for tasks such as anomaly detection, predictive maintenance, and capacity planning in IT environments.
- Work with large datasets of IT operational data, performing data cleaning, feature engineering, and data analysis to improve model accuracy and performance.
- Collaborate with IT operations teams to identify automation opportunities and prioritize projects based on business impact.
- Contribute to the development of internal automation tools and frameworks.
- Contribute to AI/Gen AI Microapps development in external OEM Marketplace (ServiceNOW,GCP,Azure,AWS)
- Troubleshoot and resolve issues related to automation systems and AI models.
- Document automation processes, code, and models clearly and concisely.
- Evaluate variety of open source & OEM technologies and tools for the best solution
- Undertake designated skill/knowledge development of the organization including training of next level team members
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