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Agent korisničke podrške - nemački i engleski jezik (remote)

Posted a month ago
0-2 years experience
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AI Summary

Communicate with customers through various support channels, provide information and assistance, and resolve customer inquiries. Record requests and follow the company's internal procedures and standards.

Za potrebe Friendly klijenta, međunarodne kompanije, tražimo komunikativne i odgovorne osobe za poziciju agenta korisničke podrške na nemačkom i engleskom jeziku.

Ako govoriš nemački i engleski jezik i želiš stabilan posao uz mogućnost rada od kuće - ovo je prava prilika za tebe!

Model rada: rad od kuće
Početak rada: 12.10.2026. ili 26.10.2026.

Tvoje odgovornosti:

  • Komunikacija sa korisnicima putem različitih kanala podrške

  • Pružanje informacija i pomoć korisnicima

  • Rešavanje upita i evidentiranje zahteva

  • Rad u skladu sa internim procedurama i standardima kompanije


Šta nudimo:

  • Rad od kuće

  • Privatno zdravstveno osiguranje

  • Slobodan dan za rođendan

  • Plaćenu obuku i podršku tokom rada

  • Stabilno i organizovano poslovno okruženje


Tvoj profil:

  • Obavezno znanje nemačkog i engleskog jezika

  • Poželjno prethodno iskustvo u call centru ili korisničkoj podršci

  • Dobre komunikacione veštine

  • Odgovornost i organizovanost

Ako govoriš nemački i engleski jezik i želiš siguran posao uz mogućnost rada od kuće - prijavi se i postani deo međunarodnog tima! 🌍✨

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