Admission Outbound Representative

Position: Admissions Outbound Representative
Location: Remote - In Approved States Listed Below
Company: Pompa Program


Position Overview:
The Admissions Outbound Representative plays a vital role in driving the growth of the Pompa Program by engaging with webinar registrants and converting interest into action. As the first point of contact, you will introduce prospective clients to the value of our toxicity test kits and guide them toward the next step in their health journey. This includes securing test kit purchases and scheduling personalized follow-up consultations with our Health Advisors. This role is ideal for a motivated, persuasive, and service-oriented professional who thrives in a fast-paced environment and is passionate about helping people take control of their health.

Key Responsibilities:

1. Outbound Prospecting & Engagement

• Conduct outbound cold calls to individuals who registered for webinars.
• Quickly establish rapport by referencing the webinar topic and addressing the registrant’s interests or challenges.
• Introduce the company’s toxicity test kit as a valuable next step to support their health goals.
  
  

2. Needs Assessment & Value Communication

• Ask discovery questions to identify the prospective client’s health concerns, motivations, and readiness to act.
• Clearly communicate the benefits, features, and outcomes of the toxicity test kit in a way that connects to the prospect’s needs.
• Overcome objections with empathy and product knowledge, emphasizing the value of the follow-up with the Health Advisor.
  
  

3. Conversion & Scheduling

• Guide prospects toward purchasing the toxicity test kit, either during the call or by providing clear next steps.
• Schedule a follow-up consultation with a Health Advisor, ensuring the client understands the purpose and value of this session.
• Accurately update the CRM with purchase details and scheduled appointments.
  
  

4. Customer Relationship Building

• Build trust by demonstrating professionalism, knowledge, and genuine interest in the prospect’s well-being.
• Serve as the bridge between marketing (webinars) and the Health Advisor team, ensuring prospects experience a seamless handoff.
• Provide follow-up communication (emails, reminders) when necessary to confirm appointments and maintain engagement.
  
  

5. Performance & Reporting

• Meet or exceed daily/weekly call quotas, conversion goals, and scheduling targets.
• Track all call activity, outcomes, and customer details in the CRM system accurately and promptly.
• Share feedback with sales and marketing teams to improve messaging, webinar alignment, and prospect quality.
  
  
  Why Join Us?
  
  • Be part of a company that is transforming lives and empowering people to take control of their health.
  • Work with a team that is aligned, purpose-driven, and committed to making a real impact.
  • Competitive salary and benefits package.
  • PTO and paid company holidays.
  • Health, Dental, Vision, Life Insurance options.
  • Opportunities for professional growth and career advancement.
  • Remote work environment.
    
    
  
  We are a rapidly growing company with a passionate team dedicated to making a difference in people's lives. If you are looking for a new challenge and an opportunity to make a difference, we encourage you to apply.
  
  Currently we are only open to remote employees residing in the following states: AZ, ID, NM, UT, WY
  
  Pompa Program is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  
  Any information you submit to Pompa Program as part of your application will be processed per the Company’s privacy policy and applicable law.
  
  All Pompa Program interviews are conducted via video or phone. You will never be asked to download Microsoft Teams or interviewed by text.
  
  Pompa Program does not accept unsolicited resumes from employment agencies.