The Administrative Coordinator will manage inbound and outbound customer calls, handle scheduling, and coordinate routes for field technicians. They are also responsible for maintaining accurate customer records and providing administrative support to the team.
Benefits:
Remote
Uniforms Provided
Locally Owned & Nationally Recognized
No Evenings or Weekends
Monday - Friday Schedule
Bonus Opportunities
Career Advancement Opportunities
Great Company Culture
Paid Training
Join the Crew — Administrative Coordinator
Who We Are We're Puddle Pool Services — the flip-flop-wearing, sunscreen-smelling crew that decided pool care didn't have to be boring. No stuffy uniforms, no corporate BS, just people who show up, do great work, and actually enjoy it. We're growing fast across Canada and the US, and behind every clean pool is a team keeping the whole machine running smooth — that's you.
You May Be a Great Fit If:
You thrive in a fast-paced environment and enjoy juggling multiple priorities.
You communicate professionally and confidently with customers, whether they're happy or frustrated.
You enjoy keeping schedules, appointments, and daily operatiPaions running smoothly.
You take ownership of your work and like being part of a growing team.
What You'll Do
Handle inbound and outbound calls — booking, rescheduling, follow-ups, the works
Manage scheduling and route coordination for our field techs
Keep customer records and service notes clean and up to date
Be the friendly, calm voice customers hear when something needs sorting out
Support the team with whatever admin fires need putting out that day
What You Bring
Strong communication skills — phone, email, in-person, all of it
Comfort with scheduling software and general office tools
The ability to multitask without dropping the ball
A calm, solutions-first attitude under pressure
Experience in customer service or scheduling is a plus, not a requirement
If you like keeping things running smooth and don't mind a little fun while you do it — welcome to Puddle.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
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Marketing Manager
★★★★★
Verified
