Please mention DailyRemote when applying
Position: Admin / Customer Service
Working Hours: US Hours (9am-5pm EST)
Full-Time, Remote Work.
Salary: South African Rand (ZAR)
Key Responsibilities
- Provide exceptional customer service by managing inquiries via phone, email, and chat in a timely and professional manner.
- Perform general administrative duties including scheduling, data entry, and document management.
- Maintain organized records and files to ensure efficient operations.
- Coordinate communication between clients, vendors, and internal teams to facilitate smooth workflows.
- Assist with resolving customer issues and escalating them when necessary.
- Support daily operational tasks to improve process efficiency and client satisfaction.
Requirements
- Proven experience in administrative and customer service roles.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Office Suite and common office tools.
- Ability to handle customer inquiries with patience and professionalism.
- Attention to detail and problem-solving skills.
- Ability to work independently and collaboratively in a remote setting.
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
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